SF GLOBAL EXPRESS (M) SDN BHD
You will be doing: Attend to inbound / outbound calls, emails on customer enquiries in English, Mandarin and Bahasa Malaysia. Advise customers on export and import requirements for different destinations. Escalate shipments that require special handling and extra care. Explain…
What You'll Be Doing Follow up on issues reported by the warehouse, customer service, and sales departments, and coordinate solutions. Monitor daily, weekly, and monthly operational data, output analysis reports, and support business decision making. Responsible for distributing contract templates,…
About the Graduate Trainee Program: Our Graduate Trainee Program, is designed to identify and nurture high potential talent. The program provides structured learning, mentorship, and hands on exposure, enabling you to understand the logistics industry and discover where your strengths…
About the Role: We are seeking a results driven Business Manager to oversee and optimise the Lead to Opportunity (L2O) process. This role plays a key part in driving business growth by converting qualified leads into sales opportunities through strong…
Job Title: Fulfillment Associate Location: Perai, Penang Employment Type: Full time About the Role We are looking for am experience Fulfillment Associate to join our warehouse team in Perai, Penang. In this role, you will be responsible for handling daily…
Customer Service Executive (Mandarin Speakers Needed & Allowances Provided) Mandarin Speakers – We’re Looking at You! Love talking to people? Enjoy solving problems? Want a role where no two days are the same? Join our fast paced logistics team and…
Join Our Team as a Fleet Management Executive! Are you passionate about vehicles, numbers, and making things run smarter and smoother? If you love digging into data, spotting inefficiencies, and working hands on with workshops and fleets—this role is for…
Key Responsibilities Operations Management Manage daily inbound, outbound, sorting, and last mile delivery activities. Monitor KPIs such as delivery success rate, productivity, and service quality. Coordinate with linehaul, hub, and customer service teams. People Management Lead, supervise, and motivate staff,…
Tanggungjawab Utama: Melaksanakan pengimbasan inbound. Menyediakan invois tugasan harian. Melaksanakan proses outbound. Membantu pelanggan yang hadir secara walk in. Melaksanakan pengimbasan harian bagi penghantaran yang ditahan. Melaksanakan tugasan lain seperti yang diarahkan oleh Penyelia. Kelayakan Utama: Mempunyai kelulusan sekurang kurangnya…
We're Hiring: Key Account & Business Development Manager Based in Southern Malaysia Are you the kind of talent who loves the thrill of winning new business, opening doors, and turning conversations into long term partnerships? Do logistics, freight, and supply…
We're Hiring: Key Account & Business Development Manager Based in Northern Malaysia Are you the kind of talent who loves the thrill of winning new business, opening doors, and turning conversations into long term partnerships? Do logistics, freight, and supply…
Tanggungjawab: Menyambut dan melayan pelanggan yang hadir ke kedai dengan mesra dan profesional. Menerima, memproses dan mencatat maklumat bungkusan yang dihantar atau diambil pelanggan. Menjawab pertanyaan pelanggan melalui telefon atau secara bersemuka. Membantu dalam kerja kerja pentadbiran asas seperti mengisi…
Tanggungjawab Utama: Melaksanakan pengimbasan inbound. Menyediakan invois tugasan harian. Melaksanakan proses outbound. Membantu pelanggan yang hadir secara walk in. Melaksanakan pengimbasan harian bagi penghantaran yang ditahan. Melaksanakan tugasan lain seperti yang diarahkan oleh Penyelia. Kelayakan Utama: Mempunyai kelulusan sekurang kurangnya…
Tanggungjawab Utama: Melaksanakan pengimbasan inbound. Menyediakan invois tugasan harian. Melaksanakan proses outbound. Membantu pelanggan yang hadir secara walk in. Melaksanakan pengimbasan harian bagi penghantaran yang ditahan. Melaksanakan tugasan lain seperti yang diarahkan oleh Penyelia. Kelayakan Utama: Mempunyai kelulusan sekurang kurangnya…
Tanggungjawab Utama: Mengurus dan menyusun bungkusan masuk mengikut SOP. Memastikan semua penghantaran dikendalikan, didokumenkan, dan diimbas dengan betul. Memantau proses penghantaran masuk (inbound) dan keluar (outbound). Menyelia prestasi harian penghantaran dan pengambilan bungkusan. Melakukan pemeriksaan fizikal ke atas bungkusan di…
Great Attitude Required. Experience Optional. SF Global Express is searching for people who: ? Care deeply about customers ? Communicate with warmth and confidence ? Stay calm, curious, and solution focused ? Show up every day ready to give their…
Job Responsibilities Prepare and submit customs declarations and related documentation Ensure compliance with Malaysia Customs regulations and procedures Liaise with customs officers, agents, and relevant authorities Handle import and export clearance matters efficiently Resolve customs related issues and delays when…