1. Perform the day to day activities of Service desk 2. Answering incoming calls Inquiries, job status, exchange, spare part or any inquiries about product 3. Complaint Create report Assist customer solve their complaints (products and services) 4. Respond to…
Provide daily sales support by monitoring sales orders and ensuring smooth order processing Accurately enter and manage sales orders (SO) in the SAP system. Track delivery status and coordinate with third party logistics (3PL) teams to ensure timely shipments. Maintain…
1. CHECK FAULTY SET RETURN FROM TAIUN OR LOCAL ASP/ASC. 2. CHECK RMA SETS. 3. RESPONSIBLE FOR ARRANGING, REQUESTING PARTS AND UPDATE F001 REPAIR PROJECT. 4. PREPARE F001 AND PENDING RETURN MONTHLY FORECAST. 5. PREPARE F001, F003, E001 AND E002…