Tri Wind Technology Sdn Bhd

Job Summary Lenovo PCCW Solutions (LPS) is seeking a proactive and customer focused IT Support Specialist to join our Internal IT team. This role will provide critical technical support to our employees, ensuring seamless operation of IT systems, resolving hardware/software…

SAN infrastructure IBM DS5020 and EXP520 hardware and software operation include SAN provisioning, storage virtualization, RAID configuration, and SAN sync scripting.IBM EXP400 (MT:M33 1RX, MT:1733 1RX) include JBOD management, firmware upgrades, and SAN provisioning. IBM 2498 B24 SAN Switch operation…

Responsibilities: · Liaise with vendors, resellers, engineers, and clients for fault diagnosis and resolution. · Log tickets for incidents and technical inquiries. · Monitor client’s hardware health and perform initial troubleshooting through phone or remote access and notify clients via…