b'To ensure guest satisfaction, anticipate and respond to requests promptly. To ensure all guest needs are dealt with accurately and efficiently and to ensure that all internal and external customers are treated with highest priority and respect. We treat our…
b'Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers. Hospitality STPM / A Level…
b'To balance and verify the summary of daily transactions in the Hotel, prepare a Daily Revenue Report recapping those same transactions and to perform any other audit functions as defined in Hotel policies and procedures. Hospitality Diploma / Advanced Diploma…