Job Description

: * Process/perform data entry for all verified requests on timely and accurate basis * Verify completeness of all forms received and ensure all requests are properly authorized before processing. * Check all amendments made : Process/perform data entry for all verified requests on timely and accurate basis Verify completeness of all forms received and ensure all requests are properly authorized before processing. Check all amendments made on the form are properly counter-signed. Support Business Units (BBs & Branches) in the daily operation and address issues highlighted Provide support functions from time to time (e.g. compilation of statistics) Attend to enquires on processing status of customer request / any issues pertaining to the request handling To handle exception cases & escalate to Team Lead, if necessary Attend to all irregularities / non-conformance highlighted in the daily operations & escalate to Team Lead, if necessary Observe and comply with documented policies/ procedures and regulatory requirements (e.g. Banking Secrecy, Anti-Money Laundering etc) Promote quality awareness amongst staff Perform any ad-hoc assignments given by the Team Lead / Head of Section Qualifications Preferably with Diploma or Degree in any discipline Self-motivated and able to work as a team. Possess positive attitude and willingness to learn. Able to work fast, independently and under pressure

Monster