We are looking for a responsible and friendly Collection Centre Staff member to join our
AERO SPARKLE- De'Campus
outlet team. You will be the first point of contact for customers dropping off and picking up laundry. Your role is crucial in ensuring smooth operations, excellent customer service, and timely handling of laundry items.
Greet customers and assist with laundry drop-off and pick-up
Record customer details and laundry items accurately in the system or logbook
Tag and label laundry items for identification
Collect payments and issue receipts
Handle cash and maintain accurate daily records
Coordinate with the main laundry processing centre for pickups and deliveries
Inspect incoming and outgoing laundry for damages or missing items
Maintain cleanliness and organization of the collection centre
Address customer inquiries and resolve complaints professionally
Follow all hygiene and safety guidelines
Minimum SPM or equivalent preferred
Basic computer knowledge
Good communication and interpersonal skills
Honest, responsible, and punctual
Able to work independently with minimal supervision
Previous experience in customer service or laundry services is an advantage
Willing to work on weekends and public holidays
Job Types: Full-time, Contract
Contract length: 24 months
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
Health insurance
Maternity leave
Opportunities for promotion
Parental leave
Work Location: In person
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