Stay up to date with services, policies and regulations
Strong record-keeping and analytical skills
Excellent organizational skills and attention to detail
Tanggungjawab
Manage day-to-day office operations, including reception duties, correspondence, and office supplies management.
Handle administrative tasks including filing, data entry, and scheduling appointments.
Coordinate with service department such as job arrangement and monitor the services being provided and stay up to date on any services being introduced or discontinued.
Assess the service needs of clients and connect them with the correct provider
Create and maintain a directory of service teams and resources, database of clients and client needs
Assess client issues and provide recommendations to fix problems
Ensure each client is given the necessary services and follow up to fill ongoing service needs
Maintain good relationships with service teams and clients to keep customer base
Expand the list of resources and providers to assure there are no gaps in services
Answer telephones and respond to email inquiries in the office
Manfaat
KWSP, SOSCO & EIS
Medical benefit
Bonus
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Maukerja
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