Job Description

We're looking for a reliable and organised Admin/HR Assistant to support HR and administrative functions who can also support basic customer service tasks within our growing F&B team. The role involves handling day-to-day HR tasks, basic admin duties, and providing support as a basic customer service to ensure smooth operations across outlets and the head office.

Administration:

Manage general office operations including handling phone calls, emails, and document filing. Monitor and replenish office supplies and stationery.Help organise meetings, company events, and other office activities. Maintain proper filing systems and ensure all documents are up to date. Liaise with outlet supervisors on admin matters when needed.
HR Support:

Assist in recruitment: job postings, scheduling interviews, and coordinating with candidates. Maintain and update employee records (e.g. leave, medical, attendance).Prepare HR letters (confirmation, resignation, increment, etc.). Help in onboarding and offboarding processes.Support payroll processing by compiling attendance and leave data. Assist in organizing training, events, and employee engagement activities.
Customer Service Basic Support:

Respond to basic customer inquiries via phone, email, or WhatsApp. Follow up with relevant departments to ensure customer concerns are resolved. Help monitor customer feedback forms or online reviews where required. Maintain a polite and professional way when dealing with customers.
Requirements:

Minimum Diploma in Business Admin, HR Management, or related field.

Atleast 2 years experience in admin or HR support preferred.

Basic knowledge of Malaysian labour laws is an advantage.

Proficient in Microsoft Office (Excel, Word, Outlook).

Good written and spoken English and Bahasa Malaysia.

Well-organized, able to multitask, and detail-oriented.

Pleasant personality and good interpersonal skills.

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

Maternity leave Meal allowance Opportunities for promotion
Ability to commute/relocate:

Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are you willing to work during weekends and public holidays? What's your expected salary?
Work Location: In person