Job Description

BRICK HOUSE CULTURE We believe in transforming challenges into opportunities. Our mission is to empower businesses with innovative solutions that drive success and create lasting impact. We foster a culture by ensuring our core value (D.I.E.T) Diversity, Integrity, Excellence and Teamwork for continuous improvement and embrace new ideas that push the boundaries of what\'s possible Job Summary: As a Community Executive, you will be the first point of contact for visitors, clients, and employees. Your primary responsibility is to create a positive and welcoming atmosphere while efficiently managing front desk operations. This role requires excellent communication skills, organizational abilities, and a customer-centric approach. Key Responsibilities: Office Management

• Oversee and maintain a clean and organized office environment.
• Manage office supplies and place orders as needed.
• Ensure office equipment is in working order and coordinate repairs or maintenance.

Front Desk Management:

• Greet and assist visitors with a friendly and professional demeanour.
• Answer and direct incoming calls promptly and efficiently.
• Maintain a clean and organized reception area.

Visitor and Guest Services:

• Register and announce visitors, ensuring adherence to security protocols.
• Provide information and assistance to guests, including directions and facility information.
• Manage visitor badges and access control.

Communication:

• Relay messages and announcements to relevant individuals or departments.
• Handle inquiries from clients, employees, and the public.
• Assist with the coordination of meetings and appointments.

Administrative Support:

• Assist with administrative tasks, such as sorting and distributing mail, ordering office supplies, and maintaining office equipment.
• Support various departments with clerical tasks as needed.

Multitasking:

• Manage multiple tasks simultaneously and prioritize them based on urgency.
• Maintain composure in high-pressure situations.

Problem Solving:

• Resolve routine administrative and operational issues independently.
• Escalate complex issues to the appropriate personnel.

Professionalism:

• Uphold a professional and positive image for the organization.
• Demonstrate discretion and confidentiality when handling sensitive information.

Team Collaboration:

• Collaborate with other administrative staff to ensure seamless office operations.
• Communicate effectively with different departments to address inquiries and provide support.

Qualifications:

• English proficiency is MUST
• Diploma and above
• Proven experience as a receptionist or in a similar customer service role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong interpersonal and communication skills.
• Ability to handle a fast-paced and dynamic work environment.
• Excellent organizational and multitasking abilities.
• Professional appearance and demeanour.
• Multi lingual will be added advantage

Benefits
- Maternity & Paternity Leaves based on employment Law
- Birthday Leave
- Allowances
- Performance Incentives
- Annual leave-based on Tier and year of service
- Privilege Card for all outlets under BH Unicorn
- 20% discount for all outlets under BH Unicorn
- Free Breakfast Aesthetic environment with feature open floor plans that encourage collaboration and communication among team members. Comfortable seating arrangements, lounge areas, and shared spaces can contribute to a more relaxed and creative atmosphere Salary
Junior Level: RM 1,800 \xe2\x80\x93 RM 2,500
Senior Level: RM 2,000 \xe2\x80\x93 RM 3,500 Job Types: Full-time, Permanent Salary: RM1,800.00 - RM3,500.00 per month Benefits:

• Flexible schedule
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Supplemental pay types:

• Attendance bonus
• Performance bonus

Ability to commute/relocate:

• Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)