Admin Support Officer, Cco Scr Administrative Support My

Malaysia, Malaysia

Job Description


:

Key Responsibilities:

Business Performance and Management

  • Ensure the following Operational processes are timely executed with nil backlog:
  • Verify and process R&R application in a timely manner
  • Compiling and sending of Bulk SMS
  • Staff ID & system access application
  • Manage and record of department all department incoming mails and returned mails
  • Print and/or update any ad-hoc request
  • Provide accurate daily, weekly, monthly, half yearly and yearly reporting
  • Conduct self testing in accordance to the Group Compliance Policies & Procedures and perform independent review on the department compliance and risk exposure within the stipulated timeline
  • Submit Incident or reporting through Sharp system to Group Compliance & Group Risk within the stipulated timeline.
  • Ensure all TAT and KPIs are met
  • Ensure timely feedback of request
  • Answer incoming calls within 3 rings
  • Response incoming email within 24 hours
  • Assist, support and perform any ad-hoc projects assigned by Managers / Head of Department
People Management
  • Liaise with Team Manager & Unit Manager related to on customers\' and department issues.
Regulatory Compliance
  • Ensure satisfactory rating on all audit reviews.
  • Ensure compliance of internal policy and procedures, Bank Negara guidelines and regulation, i.e. FSA /IFSA 2013, Fair Debt Collection & etc.
  • Highlight suspicious and new account behavior to Team Manager to mitigate fraud.
Job Specification:

Qualifications:
  • Bachelor\'s degree / Diploma in the relevant discipline
  • Preferably with relevant working experience
Competencies/Skills:
  • Computer literacy - basic MS Words and Excel
  • Good communication in English and Bahasa Malaysia
  • Able to multitask and work under tight deadline.

CIMB

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Job Detail

  • Job Id
    JD1003180
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned