Job Description

Administration Assistant/ Scheduler

Time Zone: 8:30AM to 5:30PM Perth time/ 8:30AM - 5:30PM Malaysia time

Location: Work from office (Menara MBMR Mid Valley)

20 days annual leave 10 days sick leave Flexible start and finish times Modern, secure office with brand new computer and technology equipment

The Company

Working on behalf of CMX People, you will support a client based in Western Australia, whicht is one of the leading plumbing and gas service providers in Australia. With a strong foundation built on experience, reliability, and technical expertise, the company partners with some of Australia's largest businesses to deliver high-quality, compliant, and efficient plumbing and gas solutions. They are trusted by industry leaders for their commitment to safety, performance, and long-term value.

Due to growth, we are looking for a highly organised, proactive

Administration Assistant / Scheduler

to join the team and to be based in

MDMR office.

The Role

The Administration Assistant / Scheduler will support the operations and scheduling of a very busy and growing Plumbing Business by managing administrative tasks, job scheduling, and basic bookkeeping. This role acts as a central communication point between trades teams, clients, and the accounts department, ensuring everything runs smoothly from job creation to invoice reconciliation.

Responsibilities

Answer phones and manage inbound communication professionally (Teams and 3CX) Create jobs in Tradify (software) from email enquiries Keep shared email inbox up to date Manage and file credit requests Keep on top of Avetta ( client safety control system) Monitor and maintain alerts for insurance, vehicle, and asset registers Manage Pegasus (online system) onboarding for Australian workers accessing client sites General filing and administrative support Manage mobile and landline communications General accounts responsibilities after 6 months Enter bills into Xero Support reconciliation of accounts and bills Draft invoices in Xero from Tradify jobs Ensure timely and accurate financial data entry Assist with asset management and access to shared folders Assist with social media posting and content

Required Qualifications

Experience in admin, scheduling or trade-based office environments - plumbing or trade related experience a definite advantage Confidence using Xero and job management systems like Tradify - advantageous Familiarity with compliance systems (e.g., Avetta, Pegasus) - advantageous Excellent English communication skills, and a big advantage if you are fluent in Mandarin/Cantonese. Prior experience with WHS/compliance documentation and onboarding processes Ability to manage competing priorities and work independently Background or understanding of trades or field service industries High attention to detail and accuracy in data entry Experience using teams and Microsoft 365 suite of products including outlook, word and excel

APPLY NOW!

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

Additional leave Opportunities for promotion Professional development
Application Question(s):

How many years of experience you have as Job Scheduler? How many years of experience you have as Admin Assistant? Can you rate your English communication skills? (1-10) Where is your current location? What is your current salary? What is your expected salary? How long is your notice period? Which of the following software are you familiar with? (Avetta, Pegasus, Tradify, Xero)
Work Location: In person