Job Description

CM03578 - After Sales Engineer

Job Specialization:
Engineering - Industrial

Working Location:
Selangor

Salary Range:
RM 6,000 - RM 7,000

Posted Date:
20/06/2023

Location: Selangor

Client\'s Profile:

• Is a portable compressor supplier.
• Specialized in distributing various heavy machinery and equipment that established for close to 50 years.

Working Days: 5

Attractive Benefits Include:

• Fixed Basic
• 13th Month Salary
• Group Insurance (Hospital, Accident and life term)
• Commission and yearly increment
• All expenses are claimable, such as parking, toll, petrol, hand phone and transport etc

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Shortlisted candidates will be notified.

JOB RESPONSIBILITIES

• Responsibilities will include planning/forecasting, pricing, sales program management, and aftermarket product management.
• This position will ensure that all aftermarket strategies and programs are in alignment with Sales, Product Management, Engineering, Service, and Operations.
• Provide consultative sales and technical support to customers. Build customer relationships in a professional manner through solution-oriented communication, service, and telephone support.
• Follow up with customers to ensure the timely placement of contracts and orders
• Ensure all renewal offers go out in advance of the renewal date to ensure all contracts are in place by the renewal anniversary
• Sales strategies and programs aimed at driving customer satisfaction, sales growth, product service, pricing, and customer training programs (including customer meetings, and marketing campaigns
• Ensure timely and effective strategies to address assessed risk profiles with respect to cost and revenue
• Support negotiations according to company guidelines
• Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business
• Respond to customer concerns about the company and its products
• Accountable for ensuring orders are entered into the Navision system and/or other support databases
• Work closely with Aftermarket and Sales Managers and develop specific sales campaigns with custom-tailored solutions for customers.
• Provide input into the Service strategy with the aim of delivering revenue and EBITA growth year on year

JOB REQUIREMENTS

• Candidate must possess at least Diploma/Advanced/Higher/Degree in Mechanical Engineering or equivalent.
• At least 2 years of working experience in Sales/Marketing is required for this position.
• Preferred Industry: Heavy Equipment/Machinery
• Knowledge in Technical Skills; Heavy Machinery (DEMAG & TADONO) Cranes
• Required language(s): Bahasa Melayu & English
• Highly motivated, sales oriented with a proven track record, and able to work independently.
• Good interpersonal, communication, and negotiation skills
• Must possess own vehicle, valid driving license, and able to travel

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