Job description:
Role:
? Receive, log, and triage legal requests (e.g. investigation letters, orders, MACC, PDRM, BNM inquiries) in accordance with internal protocols and timelines.
? Assess legal validity and ensure requests comply with relevant Malaysian laws (e.g. FSA 2013, AMLATFPUAA 2001, PDPA, CPC).
? Liaise with internal stakeholders (e.g. Compliance, Legal, Operations, Business Units) to retrieve required data securely and confidentially.
? Draft or review response letters to LEAs and ensure proper disclosure approval processes are followed.
? Escalate sensitive or complex requests to senior management as needed.
? Ensure compliance with secrecy obligations and maintain strict confidentiality when handling customer or transaction information.
? Maintain an up-to-date log and audit trail of all requests and disclosures.
? Support the preparation of periodic reports.
? Ensure compliance with internal SOPs, BNM guidelines, and secrecy regulations.
? Provide the proper and accurate report to submit to relevant authorities.
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