ZOM-IN
Responsibilities: Provide real time customer support across multiple channels (voice, live chat, email, social media) for L1 and L2 enquiries. Assist customers in using the Bank’s mobile application and resolve issues in line with SOPs and resolution protocols. Escalate issues…
What You Will Do Lead APQP activities for new projects to ensure smooth product launches Develop and maintain Control Plans, inspection instructions, and core quality documents Manage inspection equipment and calibration schedules Lead incoming, in process, and final product inspections…
We are looking for an experienced sales leader to drive business growth, strengthen key customer relationships, and expand our presence in the Malaysia automotive parts market. Responsibilities: Analyse sales performance and implement continuous improvement initiatives Manage the Malaysia sales portfolio…
We are looking for an experienced sales leader to drive business growth, strengthen key customer relationships, and expand our presence in the Malaysia automotive parts market. Responsibilities: Analyse sales performance and implement continuous improvement initiatives Manage the Malaysia sales portfolio…
Responsibilities ? Conducting KYC and CDD reviews of newly onboarded and existing customers and research, organising, filing and documenting the outcomes of the reviews. ? Day to day activities pertaining to the Bank’s KYC processes for ongoing and enhanced due…
Responsibilities ? Conducting KYC and CDD reviews of newly onboarded and existing customers and research, organising, filing and documenting the outcomes of the reviews. ? Day to day activities pertaining to the Bank’s KYC processes for ongoing and enhanced due…
Responsibilities ? Work closely with the Product, UX/UI and Backend teams to design, build and extend consumer and/or partner facing new products, platforms and features. ? Write readable and maintainable code and is aware of basic security concepts. ? Write…
Customer Support Agent – Digital Banking (Voice, Live Chat, Email) Company Overview: Join one of Malaysia’s leading digital banking teams! We are looking for motivated individuals to provide exceptional customer support and help our customers navigate our digital banking solutions.…
Role Overview As a Merchant Zone Manager, you will serve as the main point of contact for small and unmanaged merchants in your assigned area. Your role is to build trust, support their business growth, and ensure a smooth overall…
Responsibilities ? Conducting KYC and CDD reviews of newly onboarded and existing customers and research, organising, filing and documenting the outcomes of the reviews. ? Day to day activities pertaining to the Bank’s KYC processes for ongoing and enhanced due…
Responsibilities: Provide real time customer support across multiple channels (voice, live chat, email, social media) for L1 and L2 enquiries. Assist customers in using the Bank’s mobile application and resolve issues in line with SOPs and resolution protocols. Escalate issues…
Role Overview As a Merchant Zone Manager, you will serve as the main point of contact for small and unmanaged merchants in your assigned area. Your role is to build trust, support their business growth, and ensure a smooth overall…
Responsibilities ? Be our subject expert in our Lending Operations. ? Ensure day to day operations comply with the regulatory and internal requirements. ? Collaborate with product, customer experience and business to create a robust operation process that delight our…
Role Overview: We are growing the team and seeking for highly motivated and results driven professionals to spearhead our efforts in acquiring and developing new SME clients. Responsible: Proactively acquiring SME clients through strategic networking, referrals, and targeted outreach. Leading…
Responsibilities: Provide real time customer support across multiple channels (voice, live chat, email, social media) for L1 and L2 enquiries. Assist customers in using the Bank’s mobile application and resolve issues in line with SOPs and resolution protocols. Escalate issues…
Role Overview: We are growing the team and seeking for highly motivated and results driven professionals to spearhead our efforts in acquiring and developing new SME clients. Responsible: Proactively acquiring SME clients through strategic networking, referrals, and targeted outreach. Leading…
Role Overview: We are growing the team and seeking for highly motivated and results driven professionals to spearhead our efforts in acquiring and developing new SME clients. Responsible: Proactively acquiring SME clients through strategic networking, referrals, and targeted outreach. Leading…
Salary: Up to RM3,200 (Inclusive of RM500 Shift Allowance) Additional Allowances: Transportation Allowance: RM250 (Monthly Claim) Meal Allowance: RM230 (Monthly Claim) Medical Claim: RM50 Core Objectives Provide timely and effective support to food merchants. Resolve merchants’ inquiries and complaints efficiently.…
Job Description: Responsibilities: Provide real time customer support across multiple channels (voice, live chat, email, social media) for L1 and L2 enquiries. Assist customers in using the Bank’s mobile application and resolve issues in line with SOPs and resolution protocols.…
Role Overview: We are growing the team and seeking for highly motivated and results driven professionals to spearhead our efforts in acquiring and developing new SME clients. Responsible: Proactively acquiring SME clients through strategic networking, referrals, and targeted outreach. Leading…
Responsibilities ? Be our subject expert in our Lending Operations. ? Ensure day to day operations comply with the regulatory and internal requirements. ? Collaborate with product, customer experience and business to create a robust operation process that delight our…
Responsibilities: Provide real time customer support across multiple channels (voice, live chat, email, social media) for L1 and L2 enquiries. Assist customers in using the Bank’s mobile application and resolve issues in line with SOPs and resolution protocols. Escalate issues…
Role Overview: We are growing the team and seeking for highly motivated and results driven professionals to spearhead our efforts in acquiring and developing new SME clients. Responsible: Proactively acquiring SME clients through strategic networking, referrals, and targeted outreach. Leading…
Responsibilities ? Be our subject expert in our Lending Operations. ? Ensure day to day operations comply with the regulatory and internal requirements. ? Collaborate with product, customer experience and business to create a robust operation process that delight our…
Get to know the role: We’re looking for an Onboarding Analyst. The candidate will be involved in the day to day Customer Onboarding journey activities. He/She is expected to be well versed in key areas such as Proof of Address…
Business Development – SME Lending Location: Kuala Lumpur (Hybrid) Salary: From RM4,000 per month Job Type: Full time About the Role Join a dynamic and forward thinking team that empowers businesses through tailored financing solutions and meaningful partnerships. We’re looking…
Team Leader, Collection (Malaysia & Singapore) About the Role As a Team Leader for the Collection team in Malaysia and Singapore, you will be responsible for building strong, long term relationships with assigned clients while ensuring effective debt recovery aligned…
Get to know the role: We’re looking for an Onboarding Analyst. The candidate will be involved in the day to day Customer Onboarding journey activities. He/She is expected to be well versed in key areas such as Proof of Address…
Responsibilities ? Reviews activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from Fraud Management Tools and escalations. ? To monitor real time queues and identify high risk transactions within the customers portfolio. ? Resolve queued…
Responsibilities ? Be our subject expert in our Lending Operations. ? Ensure day to day operations comply with the regulatory and internal requirements. ? Collaborate with product, customer experience and business to create a robust operation process that delight our…
Key Responsibilities Customer Support (Support Tickets) ? Monitor and resolve Level 2 escalated support tickets within SLA, ensuring no backlog by day’s end. ? Prepare and summarize product level statistics for escalated tickets. ? Lead initiatives to improve Level 2…
Job description: Role: ? Receive, log, and triage legal requests (e.g. investigation letters, orders, MACC, PDRM, BNM inquiries) in accordance with internal protocols and timelines. ? Assess legal validity and ensure requests comply with relevant Malaysian laws (e.g. FSA 2013,…
Key Responsibilities ? Serve as the governance and internal controls lead for enterprise applications such as Financial Systems, CRM, and HR systems. ? Develop, implement, and maintain internal controls and documentation to support IT and business processes. ? Identify process…
Responsibilities ? Reviews activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from Fraud Management Tools and escalations. ? To monitor real time queues and identify high risk transactions within the customers portfolio. ? Resolve queued…
Responsibilities ? Be our subject expert in our Card Operations. ? Ensure day to day operations comply with the regulatory and internal requirements. ? Collaborate with product, customer experience and business to create a robust operation process that delight our…
Role: ? Receive, log, and triage legal requests (e.g. investigation letters, orders, MACC, PDRM, BNM inquiries) in accordance with internal protocols and timelines. ? Assess legal validity and ensure requests comply with relevant Malaysian laws (e.g. FSA 2013, AMLATFPUAA 2001,…
Responsibilities ? Work closely with the Product, UX/UI and Backend teams to design, build and extend consumer and/or partner facing new products, platforms and features. ? Write readable and maintainable code and is aware of basic security concepts. ? Write…
Responsibilities: Design and implement learning and development programs to address organisational needs and enhance employee skills. Develop and maintain competency frameworks. Collaborate with department heads to assess training needs and create customised learning plans. Evaluate the effectiveness of training programs…
Role: ? Receive, log, and triage legal requests (e.g. investigation letters, orders, MACC, PDRM, BNM inquiries) in accordance with internal protocols and timelines. ? Assess legal validity and ensure requests comply with relevant Malaysian laws (e.g. FSA 2013, AMLATFPUAA 2001,…
Duties and Responsibilities Card Operations – Handle day to day card operations including transaction monitoring, reconciliation, card issuance, settlement, and chargeback management. Chargeback & Disputes – Manage end to end chargeback cases, liaise with card networks (Visa/Mastercard), and ensure timely…
Duties and Responsibilities Support day to day operational activities in cards processes Ensure all assigned cases are processed in accordance to operational manual and standard operating procedures and within established SLAs. Ensure processes are performed in compliance with the Bank’s…
Get to know our Team: We are looking for an enthusiastic Telesales Representative agent who specializes in B2B sales to join our team and help expand our footprint and support our partners’ growth. You will be responsible for promoting products…
Responsibilities ? Reviews activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from Fraud Management Tools and escalations. ? To monitor real time queues and identify high risk transactions within the customers portfolio. ? Resolve queued…
Accounts Payable Specialist (12 Month Contract) Key Responsibilities: Perform transaction processing tasks, including investigation, resolution, and escalation of issues in a timely manner. Accurately process invoices (sorting and posting) for various types of purchases, ensuring supporting documentation and approvals are…
We are looking for a skilled Mobile Engineer (Design System) to join our team and support the development and evolution of our mobile component SDK. This role involves close collaboration with engineering and design teams to ensure the delivery of…