Job Description

Get to know the role:

We're looking for an Onboarding Analyst. The candidate will be involved in the day-to-day Customer Onboarding journey activities. He/She is expected to be well versed in key areas such as Proof-of-Address (POA) checks, eKYC, Name Screening and Customer Due Diligence. The incumbent may be deployed for shift work to support up to 24x7 coverage.

The day-to-day activities:

Support day-to-day operational activities in the Onboarding processes. Perform day-to-day eKYC processing with consistency Review of name screening alerts with sound judgment and taking into account timeliness of alert closures. Conduct CDD documentation and review for Retail Consumers with high quality standards (e.g. consistency, process adherence, productivity). This is primarily focused on new client onboarding reviews. Send outbound requests for information and track these to conclusion to facilitate case closures Ensure processes are performed in compliance with the Bank's standards and regulatory requirements Perform other ad-hoc duties as and when assigned.

The must haves:

Minimum of 1-2 years' relevant experience in AML/CFT roles in a Regulated Financial Institution, with relevant hands-on Onboarding, Name Screening and/or Customer Due Diligence experience in conducting end-to-end on-boarding journey for consumer retail/ small & medium enterprises banking segments. Minimum of bachelor's degree or equivalent in any discipline (from a recognized university). Solid knowledge of MAS regulations on AML/CFT/Sanction relating to CDD requirements. Good communication skills: able to articulate facts, processes and policy to key stakeholders who may have any onboarding-related queries Able to work in shift-based hours We welcome candidates with

multilingual or multicultural backgrounds

to support team balance.

Please note that this position is intended for candidates with relevant hands-on experience in similar functions. Applications from individuals without related background or exposure may not be considered for this opening.

Job Types: Permanent, Contract
Contract length: 12 months

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Language:

Tamil (Required) Mandarin (Preferred)
Work Location: In person