Job Description

Company Overview

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

Position Overview

This role in Workforce Administration Service Delivery team is based in one of our global service delivery centers in Malaysia and has been created to deliver Workforce Administration services to the Convatec enterprise as part of an international team of delivery experts. Workforce Administration Analyst will be responsible for the successful delivery of Workforce Administration services and have the opportunity to play a role in defining, improving, and supporting our new HR Operating Model.

Key responsibilities in your role include:-

Analyze Workforce administration processes and user feedback to identify opportunities for efficiency and simplification.

Provide advice and implement constant simplification and efficiency improvements in Workforce Administration processes.

Support new starter, mover, and leaver processes while ensuring compliance with relevant legislation and alignment of global processes

Contribute to the development of new Workforce Administration processes within a shared service framework, continuously optimizing the offering and collaborate with the HR team to improve knowledge bases for shared services.

Ensure smooth service delivery during mass changes related to Workforce Administration.

Foster a culture of customer centricity and continuous improvement to simplify processes and enhance colleague experiences.

In this role, you will be working with Workforce Administration Service Delivery Team, HR IS team, Regional People Partners, Analytics People Partner, HR Business partners, Service Delivery Team Leads, Managers, IT provisioning and access team, Finance T&E team.

What We Are Looking For:

3-5 years of experience in customer-facing Workforce Administration and Service Delivery roles, preferably in a Shared Services environment.

Experience in international organizational management is desirable.

Proven experience in continuous improvement initiatives.

Excellent computer skills, including MS 365 and MS Teams.

Strong communication skills and adaptability to different styles and levels.

Analytical mindset and customer focus are critical.

Ability to thrive in an environment of ambiguity and change.

Proactive attitude and a strong sense of ownership.

Reporting experience is a plus.

Appreciation and understanding of cultural differences.

Language Skills Required:

- High proficiency in English, Mandarin, and Japanese (Spoken, Written, and Read).

Our transformation will change your career. For good. You\xe2\x80\x99ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you\xe2\x80\x99ll be supported to bring them to life. There\xe2\x80\x99ll be challenges. But stretch yourself and embrace the opportunities, and you could make your biggest impact yet.

This is stepping outside of your comfort zone.

This is work that\xe2\x80\x99ll move you

#LI-JG1

#LI-Hybrid

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you\xe2\x80\x99re unsure, please contact us at .

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

Convatec