Job Description

• Subject matter expert on fraud prevention and detection typologies.
• Investigate external and/or internal fraud escalation in a proper and timely manner.
• Analyse on escalated cases to discover and bringing down potential network of fraudulent accounts.
• Work closely with law enforcement agencies, such as timely filing of reports, blocking of accounts, and dissemination of intelligence.
• Identify new and emerging fraud patterns and anti-fraud typologies.
• Perform fraud analysis to enhance the fraud system rules and parameters.
• Conduct post-mortem and provide feedback on post-event, to business units and stakeholders.
• Prepare investigation reports.
• Actively support the Group\xe2\x80\x99s Anti-Fraud strategy and functions.
• Work according to 24/7 shifts, including weekends and Public Holidays.
• Require to perform outbound calls to customers.

Qualifications

• University Degree or equivalent preferred.
• 3 to 4 years\xe2\x80\x99 experience in fraud surveillance and/or transaction monitoring.
• Strong knowledge of how fraud rules work and the key fraud indicators.
• Knowledge of consumer and/or corporate banking, with knowledge of various payment channels is an added advantage.
• Analytical and self-initiated to resolve issues, with demonstrated ability to understand and identify appropriate solutions and/or alternatives.
• Demonstrates success in working independently and within a team, with leadership potential apparent
• Able to work under intense pressure,
• Proficient level of interpersonal and communication skills.
• Bilingual in English and Mandarin would be an added advantage.

**Fresh Graduates are encouraged to apply

OCBC Bank