Job Description

Walter is a global industrial group with advanced products and world-leading positions in selected areas.

Currently Walter division, a world leader in cemented carbide metal cutting tools, whom is dedicated to

offering high quality products and services to manufacturing companies, has an opening for a Application Engineer to represent their extensive product range. The role is based in Singapore.

The role

The Application Engineer has to provide the best technical expertise in the field demonstrating Engineering Kompetenz. This position establishes and maintains effective relationships with customers and FSE to effectively meet customer needs. Also this position provides optimal application solution and proposals to optimize the machining process of the customer to increase productivity.

Key Performance Areas

Walter Business & Technology

Ability to support customers in their productivity increase. Ability to advise customers when it comes to Product & Services. Ability to use relevant Walter Software & office support tools.

Core

Ability to provide customer-tailored service. Ability to utilize assigned resources to deliver results. Ability to work effectively as part of a team, actively contributing to accomplishing organizational goals. Ability to establish and maintain healthy working relations and partnership with key stakeholders. Ability to communicate and conduct business in English.

Communication

Ability to listen, give feedback and transmit information and ideas. Ability to give effective presentations in front of diverse audiences.

Responsibilities in the role will include:

Customer visits: Visiting regularly the customers for testing the tools as well to build a strong relationship with them. Increases sales with the presentation of solutions, which meets the needs of the customer. Testing: Conducts well prepared application tests in coordination with FSE with a solution that works. Optimization: Analyzes the machining process with the customers. Makes proposals of either standard or specials to increase productivity. Application: Recommends the best possible application solution for the customer either standard or special solution to be recognized as a kompetent partner. Claims: Analyze the claim at the customer site and reports that to the Sales organization internally. Supports the customer with a solution or alternatives regarding the results of the claim analysis. Reporting: Reports the testing results completely to the responsible FSE by using the Customer saving sheet. Presenting: Presents the solution/results in a customer orientated, well structured way. Networking: Coordinates his/her activities within the internal organization (e.g. Sales, Inside Sales, LE) to ensure the best knowledge sharing and practice. Demonstrate new products: Presents demo tool/new tools to the customer. New product requirement: Makes proposals for new product requirements regarding customer needs.

Your Profile

• University Degree (B.S.) mechanical engineering or related technical degree
• 5-10 years of successful experience using technical machining ability to support local sales.
• Strong ability and knowledge of cutting tools such as turning, boring and milling
• Have the relevant knowledge of CNC machines, such as control system, machine data.
• Successful experience in machining with cutting tool applications, design, machining processes, & programming experience.
• Experience solving practical problems & dealing with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or scheduled form.
• Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers)
• Proven experience to successfully travel a significant amount of time.

You will have a technical aptitude with good interpersonal skills and be able to communicate at various

levels and a willingness to learn and work in a growing team.

In return you will have the opportunity to work with a market leading national company, an attractive

base salary plus a generous Compensation scheme and the opportunity to work in a dynamic and truly

friendly environment.

Job Reference No: R0057900

Int Ref: MT

Please note:

"Applicants will be matched against above key performance criteria and profile requirements.

Please only apply if you meet this criterion".

Sandvik