Application Engineer

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Join us Application Engineer for the Robotics & Discrete Automation Business Area where you will be supporting Malaysia or Regional customers. As an Application Engineer, you will be working with Southeast Asia and Australia region to provide application development on all hardware and software technical support for B&R customers. The main products to support on are Mechatronics product (trak, servo, etc), PLC, HMI, industrial PC, vision, etc. Reporting to Business Development Manager and this position will be based in Subang Jaya, Malaysia.

Your responsibilities

• Diagnosing and troubleshooting customer\'s software and hardware issues
• Developing, planning, and arrange training to customers for the relevant products and technologies
• Working with regional sales team closely on daily basis for presales support such as demonstration, proof-of-concept testing, provide consultation in justifying customer\'s application needs
• Visiting customers in coordination with regional sales team for application/technical clarification
• Updating training from various sources and technique training provided from or at Headquarters
• Handling local engineering stock and providing support and technical advice to colleagues
• Involving and assisting the Sales team in the application & technical solutions, quotations, coordinates and securing of sales and application supports mainly targeting target or potential customers in the region

Your background

• Minimum Degree or equivalent. Fresh graduates are encouraged to apply
• Incumbent is required to have 1-3 years progressive customer service
• Must work well under pressure, be able to juggle many projects simultaneously and have excellent interpersonal and communication skills
• Must also have an excellent sense of priorities
• Ability to identify and meet customers\xe2\x80\x99 needs and requirements.
• Programming skills in Ladder/Function Block & any high level programming language preferred

Benefits

• Life insurance
• Accident insurance
• Paid Parental leave (gender neutral)
• Sick pay

More about us

ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the world\xe2\x80\x99s leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries. www.abb.com/robotics With more than 3,400 employees and 200 offices worldwide, B&R Industrial Automation Corporation is one of the largest and most successful companies in industrial automation. We offer first-class control, drive, industrial PC, and visualization solutions, continuing to set new standards within the automation industry. B&R was founded in Eggelsberg, Austria in 1979 and rapidly became a global company. B&R Industrial Automation became part of ABB Group, further enabling B&R to continue its established trajectory of growth and success. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated. Work model: hybrid #LI-hybrid