Job Description

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. As part of our continuing growth in APAC, we are now looking for a driven and highly motivated to operate customer environment on Cloud Platform with good communication skills in Japanese to join our Cloud Applications Support Team. This role will be based in Bayan Lepas, Penang, Malaysia. Responsibilities: Solve Level 2 tickets on the Teamcenter application Work with Level 3 team on issues which cannot be solved by L2 Apply patches on test, UAT and Production Server Get in touch with GTAC for Product Issues and raise IRs Communicate with users on issues Document root cause analysis of issues Provide workarounds to issues Requirements: Excellent communication skills in Japanese (verbal & written). Minimum 2 years of experience in supporting a customer production or Software implementation. Have a basic experience/knowledge in Linux Operating System Willing to be based in Bayan Lepas (Penang) Working at Siemens Software Why us Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you\'d expect from a world leader in industrial software. We are Siemens A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We\'re dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! Siemens Software. Where today meets tomorrow. #DISW #LI-PLM #LI-Hybrid #LI-PA1

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