Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-5b2d4898>Application SupportFollowMYR4,000 - MYR5,000 Per Month,Fewer than 15 applicants. Your chances are good!Posted 4 hours ago xe2x80xa2 Closing 6 Jan 2025Fewer than 15 applicants. Your chances are good!SaveApplyRequirements

• Language(s) required: Mandarin, English and Bahasa Malaysia.

Skills & Competencies:

• Analytical and problem solving.
• Excellent communication skills.
• Multi-tasking and time management.
• Computer literate and proficient in Microsoft Office application.
• Knowledge of Good Distribution Practice for Medical Devices (GDPMD).
• Able to speak in English and Bahasa Malaysia.

Education & Experience:

• Degree in Information Technology or equivalent.
• Preferably with minimum 1 years' experience in software support.

ResponsibilitiesResponsibilities:

• Provide support to end users on inquiries to Optical and Ophthalmic instrument Software via phone/email / remote assistance.
• Provide both on-site/off-site Software technical assistance, troubleshoot and resolve issues.
• Conduct product (Software/Application) training to end users.
• Involve in ad-hoc projects, pre-implementation discussions.
• Resolve customer technical issues in a timely & professional manner.
• To perform analysis on software application functionality and input for improvements.
• To conduct periodic sales and service visits.
• To participates in trade shows, conferences and other projects as determined.
• Any other responsibilities assigned by the Management.
• Willing to travel outstation.
• Flexible working hours.

Benefits

• Basic Salary+Petrol Allowance+Standby Allowance+Outstation Allowance.
• Petrol/Toll/Car park claim.
• Yearly Performance Bonus.
• Annual Salary Increment.
• EPF/SOCSO/EIS/Medical/Vision/Healthy award/Insurance.

SkillsComputer Literacy Troubleshooting Microsoft Office Operating Systems Data Analysis Database Management Software Applications Technical Support Problem SolvingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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