Responsible for managing and leading the given district/territory, achieving sales, profitability and inventory targets while ensuring a unique and brand relevant shopping experience.
Oversee and direct activities of Store Managers in the achievement of business objectives.
Motivate and Inspire teams to meet KPIs and exceptional customer service.
KPI - Key Performance Indicators
Execute retail operating procedures policies and control while ensuring retail excellence.
Achieve compliance with given statutory and corporate affairs requirements as appropriate.
Assist in executing marketing plans and opportunities to deliver sales and profitability target.
Ensure delivery of 100% customer satisfaction.
Achieve district/territory target set by the Management.
To achieve conversion metrics as per Company benchmark.
GENERAL DUTIES
Ensure consistency and compliance of Skechers operating and service standards, policies and procedures.
To oversee the day-to-day work and operations of employees to ensure adherence to Skechers operating guidelines.
Ensure high standards of store operations are achieved at all times, providing consumers with a high-quality shopping and brand experience.
Work closely with Merchandising Team in stock allocation and planning.
Achieve an overall stock turn as per company target.
Ensure product selection for all stores is based on grades/ bands that reflect consumer profiles, competitive landscape and store formats.
Loss prevention a key operational discipline.
SPECIFIC DUTIES
Marketing and Visual Merchandising:
Ensure Retail Marketing plans are executed seasonally - aligned with brand marketing plans.
Work in accordance with Regional and Local VM standards and execute the look-and-feel of the store as pre-agreed.
Store Visits:
Ensure store visits are done consistently and take corrective measures if needed for business growth.
Prepare store visit checklist reports for weekly review with Retail / Store Operations Manager.
EXPENSES CONTROL
Prepare and monitor revenue and expenditure in the retail stores/outlets to ensure attainment of profit objectives.
Providing your team with a stimulating and supportive environment. By directing all operational aspects of each store and driving sales whilst minimizing costs.
LEADERSHIP - PROPOSING DECISIONS AND ACTIONS
Responsible for recruiting, training, supervising and appraising staff. To facilitating staff development.
Develop a team of Store Managers / Trainee Managers capable of executing strategies and meeting financial objectives and secure succession plan through effective hiring, development, training and staff retention program.
Support direct reports in solving cross-functional and HR issues.
Any other ad hoc duties assigned.
Benefits
Job Highlights
Attractive Salary & Commission
Growth and learning opportunities
Positive Culture and Good Teamwork
Additional Benefits
Annual Leave
Medical and Hospitalisation Leave
EPF / SOCSO / PCB
Annual Bonus
Medical Insurance
Training Provided
Allowance Provided
Performance Bonus
Company Trip
Staff Discount
Ricebowl
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