Asia Pacific Learning & Development Senior Manager

Kuala Lumpur, Malaysia

Job Description

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WHAT YOU\'LL DO


BCGers are people with extraordinary, and diverse, talents, and have a strong drive to continually improve themselves. The learning and development function supports the growth of BCGers by designing and delivering business-centric learning and development programs and events.
In this role, you will drive the development, delivery and maintenance of a robust learning plan/curriculum that advances BCG\xe2\x80\x99s digital and functional capabilities in priority areas such as Digital, Technology, and Data (TDA), and climate & sustainability, etc. These learning programs will complement existing programs focused on core consulting capabilities. The role balances external (academia, industry, partnerships) and internal (BCG local, regional and global offers) learning resource management
Your role includes the following:

1. Business Partner
  • Understand business and upskilling needs of BCG\xe2\x80\x99s consulting teams who work in Digital, Technology, and Data (TDA) and other priority functional topics such as climate & sustainability (C&S) etc.
  • Work with business leaders across AP to drive learning plan/ monthly calendar based on identified needs and audiences
  • Own the development plan by outlining the proposition, learning objectives, curriculum and delivery format for various learner segments
  • Represent digital and functional learning needs of AP consulting teams in global L&D forums
  • Work in an integrated manner to reflect digital and functional needs in the larger BCG L&D community at global, regional, and system level
  • Collaborate with global L&D team to integrate emerging business needs in the core consulting curriculum
2. Learning Strategy
  • Collaborate with global L&D to encourage adoption of a targeted learning curriculum across traditional and specialty consulting tracks
  • Leverage existing academic and commercial partnerships/alliances that provide opportunity for upskilling
  • Identify and create access to new strategic academic/industry partnerships for collaboration on depth of technology skills and access to emerging tech.
  • Continuously review impact and feedback from programs delivered and collaborate with leaders and partners for enhancements
  • Harmonize and leverage scale (systems and processes) where possible in collaboration with global L&D team and others

3. Operations Oversight
  • Lead a team of two L&D specialists in executing/ delivering the regional digital & functional upskilling curriculum (AP C&S Stewardship Program, monthly learning webinar/ masterclasses for priority functional practice such as Digital, Technology, and Data (TDA) and Climate & sustainability (C&S).
  • Embed the on-boarding and integration process in the learning curriculum
  • Administer individual learning plans, including:
  • Programs based on Career Development Committee (CDC) identified areas for development (AfDs)
  • Sponsorship of certifications and related external trainings across digital and technology topics
  • Maintain robust learning records including attendance, cancellations and feedback
  • Prepare annual budget and regularly monitor budget
  • Support marketing / promotion of learning and development programs at Regional and System level including at upskilling events, global chapter journeys, newsletters, and through local HR and system leaders
  • Support leaders in organizing networking and learning events

4. People management and stakeholder management
  • Lead a team of two L&D specialists by providing clarity on tasks required, checking in with team members on a regular basis to ensure preparations are on track and act as the point of escalation when needed
  • Guide, coach, motivate and develop this team to ensure we continue to grow them as individuals as well as ensuring we have the skills and capabilities to meet the needs of the business
  • Work within the agreed team norms and continue to foster a psychologically safe environment where everyone can speak up, contribute, and thrive at work
  • Establish a strong working relationship with various stakeholders (business leaders in C&S, chapter owners in different digital topics; broader AP people functions for TDA/ C&S staff, as well as global, regional and local L&D teams.

YOU\'RE GOOD AT


  • Organizational and Prioritization skills \xe2\x80\x93 an ability to handle multiple tasks from various stakeholders prioritize them, and carry them out independently. The role will require you to be proactive to achieve success. Understanding the big picture, getting clear on which activities will make the biggest impact in realizing our commercial priorities. This requires the ability to bridge between pressing needs in our go-to-market strategy and the preferences of individual stakeholders
  • Strong written and oral communication skills - You need to be able to effectively tailor your communications since we work across all levels of our organization and your work may be received by clients. You will need to bring stakeholders on the journey and make ideas become reality
  • Affinity for digital, technology, and climate and sustainability topics: You should genuinely like and be excited by various digital, technology, climate and sustainability topics and the way they are approached and dealt with at BCG
  • Building relationships \xe2\x80\x93 The success in this role will depend on forming deep, meaningful relationships across the levels and geographies. It will include an ability to generate respect and trust from others. Good judgement, professionalism, strong interpersonal skills and a collaborative style.
  • Stakeholder Management - Beyond being able to deliver on ideas and manage stakeholders, balance will be crucial. You will need to listen, negotiate, and flex where needed; while also having the stamina and strength to stand your ground on what can be reasonably accomplished.
  • Leading and managing others - a true people person who treats everyone individually, who focuses on strengths and growth and who can link business objectives with the overall people agenda
  • Ability to work independently: Working independently and effectively in a virtual team environment, partnering across functions, geographies, cultures, and staff levels within BCG
  • Learner Centricity: Having a customer-centric attitude especially to ensure that new joiners and learners get an amazing experience
  • High Energy: Being a team player with high motivation, energy, resourcefulness, and a friendly manner
  • Ability to influence: Persuading, influencing, and negotiating, as appropriate across levels and geographies
  • Strong attention to detail: Ensure all information and communication is accurate and comprehensive

YOU BRING (EXPERIENCE & QUALIFICATIONS)


BA/BS degree plus minimum 8-10 years professional experience in L&D/Talent Management
Professional Certification in Learning/Talent Management an added advantage

YOU\'LL WORK WITH


  • You will be part of the Asia Pacific L&D Team. Your direct line manager is the Asia Pacific Consulting Learning & Development Senior Director, based in Shanghai, with a dotted line to Global Learner Portfolio Director based in London.
  • Other key relationships are the business leaders in TDA/ C&S Practice Areas, broader AP people functions for TDA/ C&S staff, as well as global, regional and local L&D teams.

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Job Detail

  • Job Id
    JD915516
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned