Job Description

The Assistant Admin Manager is responsible for ensuring the smooth operation of day-to-day administrative activities at the branch office. This role involves coordinating customer interactions, handling delivery logistics, issuing purchase orders, and managing inventory levels. The ideal candidate will be detail-oriented, possess strong organizational skills, and be able to manage multiple tasks efficiently.Key Responsibilities: * Customer Coordination:

• Serve as the primary point of contact for customer inquiries and orders.
• Coordinate with customers to schedule and confirm delivery dates and times.
• Address customer concerns and resolve issues promptly to maintain a high level of customer satisfaction.
• Delivery Coordination:

• Liaise with logistics teams and third-party delivery services to ensure timely and accurate deliveries.
• Monitor the delivery process and provide updates to customers and internal teams as needed.
• Manage delivery documentation and ensure all records are accurate and up to date.
• Purchase Order Management:

• Issue and process purchase orders for office supplies, inventory, and other materials as needed.
• Coordinate with suppliers to ensure timely delivery of goods.
• Track purchase orders and follow up on any discrepancies or delays.
• Inventory Management:

• Maintain accurate inventory records, including stock levels, orders, and reorders.
• Conduct regular inventory checks and audits to ensure accuracy.
• Manage stock replenishment processes to avoid shortages or overstocking.
• Work with the finance team to reconcile inventory discrepancies.
• Administrative Support:

• Provide general administrative support, including managing office supplies, handling correspondence, and maintaining office records.
• Assist in preparing reports, presentations, and other documents as needed.
• Ensure compliance with company policies and procedures.
• Office Management:

• Maintain a clean, organized, and efficient office environment.
• Manage office equipment and coordinate maintenance or repairs as necessary.
• Support branch staff with various administrative tasks as required.

• Diploma or Degree in Business Administration, Office Management, or a related field.
• Proven experience in an administrative or office management role, preferably within a similar industry.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with inventory management software is a plus.
• Ability to work independently and as part of a team.

Masstron Communication Solutions Sdn Bhd