Assistant, Client Management Administration
Petaling Jaya, Malaysia
Job Description
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Location: Petaling Jaya, MY
Job Summary
Provide timely and effective administrative support to the Client Management, Business Management and Sales team
General Responsibilities
- Support manager in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
- Update and prepare regular reporting of the service complaint management
- Coordinate with other key functions in the organization to gather and verify all necessary information
- Follow established guidelines or checklists to answer routine internal and client enquiries
- Recommend possible improvements or process enhancements within the area of responsibility
- Make simple calculations to accurately compile and report statistics
- Work closely with internal departments to gather and verify information
- Collaborate with DKSH IT, Client and Operations teams for service solution
Functional Skills and Knowledge
- Demonstrate strong understanding of clients\' industry/business/products
- Demonstrate basic client management skills
- Proven analytical and quantitative skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
- Demonstrate fluency in local language and ideally in English, both written and spoken
Education
Diploma in Business Administration, or equivalent
Work Experience
Minimum 1 to 2 years\xe2\x80\x99 experience in a similar role
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Job Detail
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Job IdJD922617
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Malaysia
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EducationNot mentioned