Job Description

Assistant Customer Development Manager



Accountabilities

1. Business Objective Delivery

• Develops, implements and monitors plans towards the achievement of secondary sales targets (MT/GT ISM) and tertiary accounts.
• Responsible for achievement of sales targets of the assigned distributors.
• Manage Trade Promotional Budget, maximize sales and manage the allocated Trade Fund to generate the desired profitable sales mix
• Account receivables management

2. Strategic Business Execution and Distribution

• Optimize KC Reach / Coverage to ensure effective \xe2\x80\x9cRoute to Market\xe2\x80\x9d for respective territory.
• Achieve coverage, call/day, and effective call (productive call) targets; establish work plan and monitor achievement.
• Ensure flawless execution in line with strategic business priorities such as speed to market and major consumer program initiatives. Strong brand presence in trade.
• Develop and implement distributor(s) and/or customer business plan in alignment with the area\xe2\x80\x99s strategic Sales, Marketing and Category plan.

3. Consumer/Shopper/Customer (POP)

• Execute Category Plan, Trade activities / Promotion Plan in specific GT channel and secondary MT customers where applicable.
• Analyze promotions in order to understand competitive activities in the customers and maximize efficiency of promotions.
• Provide insights on market intelligence and provide recommendations.

4. Customer Management

• Implement Customer\xe2\x80\x99s Trading Term and Business Plan.
• Manage relationship with assigned distributors / customers with an emphasis on developing new business opportunities.
• Recommend specific channel/customer insights to address market specific needs.

5. Organization Development

• Coach and build team\xe2\x80\x99s capability and competency.
• Responsible for own self development plans.
• Actively participate in the GPM process to support KC\xe2\x80\x99s plan to drive a high-performance culture.
• Review the Compensation & Benefits for the 3rd party distributor sales team.

Qualifications & Experience

• Minimum 1-3 years sales experience required in FMCG.
• Minimum Bachelors degree/Diploma
• Strong knowledge of retail environment and dynamics
• Results oriented.
• Proficient in Microsoft Office

Primary Location Malaysia - Petaling Jaya

Additional Locations

Worker Type Employee

Worker Sub-Type Regular

Time Type Full time

Kimberly-Clark