Assistant Front Office Manager (cititel Express Ipoh, Perak)
Ipoh, Malaysia
Job Description
b'
We are rebranding and expanding. Looking for suitable candidates to fill up the available positions.
Responsibilities:
- Train, supervise and support office staff
- Ensure timely and accurate customer service.
- Handle complaints and specific customers requests.
- Ensure company\'s policies and security requirements are met.
- Constant Supervision of Front Office Operations and to ensure discipline and quality standards are adhered.
- Ensure effective distribution of manpower with high productivity and low grievances.
- Ensure all VIP guest requirements are prepared and met.
- Constant contact with Housekeeping/Maintenance team in regards to daily VIP room requirements.
- Display effective managerial aptitude and good human relation skills. Exibits situational leadership style, thus able to influence peers and superiors and command the respect of subordinates.
- Able to introduce changes and implementations of new ideas.
- Represent members of the Management Team in the interest of improving the standard service.
Requirements:
- Fluent in Bahasa Malaysia, English and Mandarin is an advantage
- Customer oriented
- Strong leadership
- Possess at least Certificate, Diploma or relevant qualification in the Hospitality Management.
- Knowledge in Opera PMS is added advantage
Interested candidates please submit your application through Jobstore.com
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD919022
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationIpoh, Malaysia
-
EducationNot mentioned