Responsible and assist the smooth running of the all Homes of Hope (Children's and Adults' Home of Hope) located in Klang Valley and liaison with Home Coordinator and the other Heads of Departments in NCSM in supporting programs organized by the Society or by external parties for the benefit of the current and former child and adult residents of the Homes.
Key Responsibilities
Administrative
To assist the operational management of both the Children's and Adults' Homes of Hope in Klang Valley, ensuring that all aspects of the facilities run smoothly
To assist and ensure the smooth running of the Children's and Adult's Home in Klang Valley including ensuring that the furniture and fittings, electrical appliances and office equipment are kept in good working condition.
To assist in the procurement process for the Children's and Adult's Home in Klang Valley.
To ensure safety measures are in place and complied with at all times.
To assist and manage/provide shuttle services as and when required for patients requiring transport to hospital.
To maintain patients' records/registration on a daily basis.
To refer every patient to NCSM's in-house Psychosocial services team within the first week of admission and refer via ANTEMR system.
To assist cross-check and ensure with patients and caregivers on the in-house psychosocial services provided/consultation done in Homes of Home.
To assist in preparing daily, monthly and year end reports and to update Management on number of residents at the Home, number of room days/bed nights used and no of current and future activities.
Good communication skills, to maintain good relationship with in-patients and their caregivers, staff at Pediatric and Adult wards in the govt. hospitals /other healthcare facilities, support groups, volunteers, donors and supporters.
To assist and liaise with the relevant departments in NCSM relating to the Homes under the pillars of Educate, Care and Support.
To assist the Home Coordinator in any other matters assigned from time to time, as and when required.
Engagement
Engage with local communities, NGOs, private companies, and educational institutions to organize monthly programs that promote childhood and adult cancer awareness.
Utilize social media to promote the Homes of Hope and increase occupancy, ensuring consistent and effective communication.
Work to increase the number of monthly and yearly donors, both in-kind and monetary, by building and maintaining strong relationships with potential supporters.
Good communication skills, to maintain good relationship with local community / non-governmental agencies/ private companies / university / school students.
Visit and promote the Homes of Hope across hospitals and MOH clinics within the region, ensuring that these institutions are aware of the services offered.
To assist in producing report on the engagement on monthly basis to Home Coordinator (Klang Valley)
Support Activities and Programmes
To support programs for the wellbeing of the children and adult with cancer and their caregivers i.e. counseling programs, therapies, sharing sessions, support groups etc.
Source for sponsorship of programs and activities for the Homes, if and when it is required.
Educational and CARE Programmes
To support public health events organized by the Society, as and when required
To support in the production of educational materials, as and when required
To support community outreach programmes, as and when required
Any other duties as assigned by the Management as and when required