Job Description

Asssitant Manager for Collections for a Luxury brand under their Financial Services Hub.

• To assist in monitoring the receivable portfolio and ensure that all repayments from customer are paying in timely manner.
• To manage early delinquencies, newly activated accounts
• To support overall customer service for Finance & Leasing Business
• Attend to customers\' (salespersons, dealers, suppliers, end-customers) enquiries
• To conduct dunning calls to remind customers on repayments for day past due contracts. To implement and manage collections and remarketing processes and procedures in accordance with the Company\'s policy and procedures.
• Close monitoring the performance and activities of Debt Collection and liaise with Repossession agents as to ensure proper management of account receivables by minimizing credit losses of current portfolio and maximizing debt recovery.
• Discuss with customers on restructuring / rescheduling of the overdue contracts.
• Support litigation proceedings against the hirers and guarantors. Liaise with solicitors and other relevant authorities such as insurer, police, customs and Transport Authority for recovery purposes. To ensure that timely filing of legal cases thereby protecting the interest of the company.
• To support the remarketing process for repossessed/returned vehicles. To ensure that vehicles are sold within targeted time and best price. To liaise with auction houses and co-ordination on bids from dealers, buyers and auctioneer and preparation of all relevant documents for the remarketing processes.

Global MNC|Rewarding Benefits

• Accounting / Finance degree and/or Professional Accounting Qualification (MUST HAVE)
• Good spoken and written English. Conversant in Cantonese / Mandarin and local dialects (MUST HAVE)
• 70/30 Collections & Customer Service experience.
• Work experience: 5 years of recent experience in financial accounting in any sectors
• Experience in accounting in financial services sector is an advantage
• Experience in audit preferred, but not essential
• Direct experience from financial services/bank industry
• Prefer candidate with strong collection and/or credit control background.

Our client is one of the most successful luxury brands/ COE in the world.

The Operations & Credit Operations- OneHUB is responsible for creation of a framework to implement centralized and integrated business operations centers on three continents, delivering the most efficient processes to our customers. Our aim is to have the First OPS Hub "live" with operational readiness reached for pilot markets, designed as a scalable blueprint for Global Operations Hubs.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Michael Page