Job Description

:Complaints Management

• Assist in developing, implementing, and maintaining a robust complaint/whistleblowing management system, adhering to regulatory standards and industry best practices.
• Oversee the intake and documentation of complaints regarding misconduct, corruption, abuse of power, and malpractice.
• Regularly analyse complaint/whistleblowing data for trends and insights.
• Support the development and maintenance of policies safeguarding the confidentiality of whistleblowers and information.
• Assist the Head of Department and the Board of Governance, Risk, and Compliance (BGRC) in managing whistleblowing cases.

Detection & Verification

• Establish and execute effective investigation and verification protocols in alignment with regulations and industry norms.
• Manage the investigation process for whistleblowing cases and related matters per BGRC directives.
• Prepare comprehensive investigation reports and recommendations for BGRC consideration, ensuring follow-up on corrective actions.
• Facilitate the escalation of investigation outcomes to external enforcement agencies or relevant stakeholders when necessary.

Qualifications:

• Bachelor\'s degree in Social Science, Law, Finance, Economics, Criminology, or related fields. Professional certifications in Fraud Examination, Compliance, Law, or Risk are advantageous.
• Certification as a Certified Integrity Officer (CeIO) by the Malaysian Anti-Corruption Academy (MACA) is preferred.
• 4-5 years of practical experience in audit and investigative roles, with exposure to enterprise risk management, governance, and controls.
• Strong interpersonal and communication skills, with proficiency in English and Bahasa Malaysia.
• Demonstrate integrity, credibility, and adept stakeholder management abilities with analytical acumen and sound knowledge of enterprise risk management, governance and controls.
• Goal-oriented and self-driven with the ability to work both independently and collaboratively.

About Us:UEM Sunrise is a leading property developer in Malaysia. Throughout the years, we have created various iconic, transformative and game changing developments both locally and abroad. We are wholly owned by Khazanah Nasional Berhad: an investment fund of the Government of Malaysia which provides its own wealth of knowledge.\xe2\x80\x8bAnd while these are the accomplishments that we are proud of, we are more grateful of the fact that we are who we are and where we are because of our people - our Chief Happiness Officers (CHIEFs). \xe2\x80\x8bOur work culture is principled by specific core values that define us and how we do things here. Every CHIEF (that\'s potentially you!) is guided by our brand promise and tagline \xe2\x80\x9cFind your Happy\xe2\x80\x9d. The purpose of our journey is to inspire joy and happiness, one space at a time.\xe2\x80\x8bJoin our team today and kickstart the journey in finding your happy!

EM Sunrise