Job Description

Must have good spoken and written english Active personality able to supervise and direct staff Must be in mid thirties at least Thank you

• Assists the Operations Manager in ensuring smooth operations of the business

to maintain long-term client relationship

• Assists the Operations Manager in delivering the priorities, targets, goals and

ISO objectives set out in the strategic plans, aligned to the company\xe2\x80\x99s core values, mission and vision statements

• Engages clients proactively to understand their needs and ensure timely

delivery of services to maintain high client satisfaction

• Resolves escalated customer issues and complaints
• Communicates and coordinates job commencement with sales and clients

ensuring smooth execution of the services

• Builds effective working relationships with the Sales team and clients
• Carries out site inspection at prospect/client\xe2\x80\x99s site and provide

recommendation

• Assists in preparing and formulating budget, growth strategies and implement

the growth action plan

• Prepares weekly site visit report and provide and update in the weekly

operations meeting

• Manages and motivate subordinates to achieve the objectives of the Company
• Ensures SOPs are adhered to in order that all jobs carried out are with

consistent output

• Monitors and recommend the processes within the Company to improve the

department\xe2\x80\x99s efficiency and ensure that all processes are in compliant with company standards Requirements:

• Diploma in Entomology/Microbiologist, Engineering or its equivalent
• Bachelor\xe2\x80\x99s Degree qualification will be highly regarded
• 4-5 years of experience in a similar capacity in hygiene/pest control services

or facilities management environment will be an advantage

• Able to work after hours and has the knowledge in scheduling
• A team player with the ability to manage a team and work across all levels

within the organization

• Good interpersonal and communication skills with a high level of proficiency in

verbal and written English and Bahasa Malaysia

• Good analytical skills, result oriented, organized, detailed and committed to

deadlines

• Action oriented, innovative and resourceful with the ability to work

independently in a dynamic & fast paced environment

• Possess problem solving and decision-making skills
• Computer literate with knowledge in MS Office applications

Job Types: Full-time, Permanent Salary: RM6,000.00 - RM7,500.00 per month Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)

• Health insurance