Job Description

Position Summary

This position is responsible for supervising an operations team in managing warehouse operations activities.

Responsibilities

Primary Responsibilities

Assist the Operations Manager in managing and coordinating the day to day activities of the warehouse operations. Lead the team to achieve the department's KPI goals. Prepare, maintain and update documentation of processes to meet accounts requirement and changes in customer requirements To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse. Ensure timely processing of all inbound and outbound activities. Ensures the highest degree of efficiency is maintained at all times. Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse. Supervise the distribution flow, and the transportation activities of XPO managed warehouse Provide on-the-job training to warehouse staff. Perform inventory reconciliation on stock discrepancy. Ensure timely updating of WMS on stocks return and follow-up system updates of closeout items. Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports. Highlight to Operations Manager for any irregularity in the warehouse. Ensure warehouse operations safety and security. Assist the Operations Manager in implementation of work improvement projects. Communicates with customer on operations and service issues Maintain complete visibility of all current and cargo movements. Participate in customer meetings and manage transportation service providers. Evaluate service levels, review processes and procedures, identify areas for improvement, and establish and execute action plans. Provide training, coaching, and support to assigned personnel to enable them to effectively perform their jobs. Monitor and track all warehouse, transportation and administrative costs associated with their assigned responsibilities.

Qualifications Summary

Experience:

This position requires 6 years working experience with minimum 5 years of relevant experience in warehouse operations with at least 3 years in supervisory position.

Education:

Diploma or above in Logistics Management or equivalent

Skills:

Strong organizational and time management skills; specifically documentation of all issues, communication with customers and transporters. Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports Good understanding Customer requirements for business account Proficient in MS Word, Excel, PowerPoint, Outlook etc Good leadership skills Able to use systematic approach in decision-making Exhibit good judgment and understanding of issues Good working knowledge of the following operations areas - distribution, manufacturing, inventory planning, network analysis, materials management. Good Interpersonal skills Good Communication skills Proven transportation /logistics / supply chain management knowledge Good customer relationship management skills Good written and oral communications skills Proven experience in Warehouse operations
Job Types: Full-time, Permanent

Pay: RM6,500.00 - RM7,500.00 per month

Work Location: On the road