Job Description

Shangri-La, Kuala LumpurBe part of our Shangri-La familyShangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East.Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas.Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region\'s most exclusive city hotel.We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.Key DutiesAssisting the Manager and reporting to them, he/she is responsible for ensuring the smooth operation and profitability of the department. This entails efficiently allocating and utilizing all resources to achieve maximum profits through planning, organization, leadership, and communication to attain the best results for the Division. Additionally, he/she must strive to enhance total guest satisfaction and maintain a high quality of service. The incumbent will also handle assignments delegated by the GSM - Zipangu.Requirements

• Minimum of 2-3 years\' experience as assistant manager or at least 1 years\' experience in a similar capacity.
• Diploma in food and beverage / hospitality management.
• Good Beverage/ Wine knowledge.
• Must have a good command in English language of both written and spoken English.
• Displays initiative.
• Commitment to professional values.
• Team leader / builder.
• Customer / people oriented.
• Creative and innovative.
• Due to work pass restriction, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

Shangri-La Hotels & Resorts