Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Assistant Manager-Finance's core responsibility is to support the General Cashier and assume part of the duties for Income Audit and Receiving.

What will I be doing?

As the Assistant Manager-Finance, you will be responsible for performing the following tasks to the highest standards:

General

• Maintain high customer service focus by approaching your job with the customers always in mind and be proactive in a timely manner towards their needs and requests.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• To have the flexibility to respond quickly and positively to changing requirements, including the performance of any tasks requested of you.
• Maintain a high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Contribute positively to equilibrium and esprit by providing both guests and fellow team-members with courteous, hassle-free service and by seeking to always maintain a pleasant working environment.

General Cashier Duties

• Collect and count (with a witness from the Finance department) the contents of all cashiers' envelopes on a daily basis.
• Receive and acknowledge copies of cheque lists and record in the General Cashier's Daily Report; including it all checks or money orders received by the mail in the daily deposit.
• Include all cheques / money orders in the daily deposit to the bank.
• Prepare the daily bank deposit.
• Prepare General Cashier's Daily Report.
• Provide all cashiers with change as required.
• Ensure that all change orders to the bank is approved by the Finance Manager.
• Reimburse cashiers for any disbursements / due backs made by them.
• Properly account for all disbursements made from the General Cashier's float.
• Count the General Cashier's float daily, ensuring that it balances correctly - this is also to be counted monthly in conjunction with either the Chief Accountant or Financial Controller / Finance Manager.
• Safeguard hotel funds by ensuring proper controls are in place with regards to the issuance, return and use of cash floats, including the carrying out of regular independent surprise counts.
• Properly secure the General Cashier's office at all times.
• Ensure that no unauthorized personnel are allowed access to the General Cashier's office.
• Ensure that all cashiers and witness drop is properly noted in the drop log, highlighting any deviation.
• Ensure that adequate security measures are in place in the transferring of funds to or from the hotel.
• Provide clear instructions to cashiers on how to handle their funds and secure them from loss.
• Ensure that the physical house funds are in agreement with the house fund's general ledger account and is reconciled on a monthly basis.
• To count at least 50% of the house funds monthly with all house funds to be counted at least every three months.
• Bring any discrepancies or irregularities to the attention of the Finance Manager.
• Safeguard and secure access to the General Cashier's float and safe at all times.
• Do not disclose the combination numbers to the General Cashier's safe or the drop safe / remittance depository box.
• Change safe deposit box combination immediately after returning back to work from annual leave.
• Ensure the accurate and timely input of data to the general ledger system.
• Disburse petty cash only on the presentation of a petty cash voucher approved by the Finance Manager or in his / her absence.
• Properly record, reconcile and prepare for reimbursement, the petty cash imprest on a weekly basis ensuring all transactions have supporting documentation.

Audit

• Check F&B revenue reports, ascertaining that the F&B totals shown are in agreement with trial balance report.
• Audit guest ledgers and all entertainment checks for propriety and authorization, then forward to Director of Finance for review and approval, carrying out the same procedures for house use checks.
• Maintain control record of Cashiers' over / short and investigate major discrepancies and prepare monthly summary for the FM's approval, reporting material shortage immediately.
• Check all void checks and prepare void list reports (F&B).
• Take cigarette inventory, compare with the figure provided by the F&B and prepare monthly cigarette consumption reports for the review of the Cost Accountant.
• Verify the General Cashier's daily reports.
• Control all coupons issued in regard to promotions, including group meals, in coordination with the Senior Accountant.
• Assist the Senior Accountant in conducting the cash count of all Cashiers.

Account Receivable

• Post payment received from the bank to apply in credit card accounts.
• Prepare and reconcile credit card transactions and submit deposit slips which are picked up daily by the bank representative.
• Handle all credit card inquires and prepare credit vouchers concerning charge back / rebates where necessary.
• Responsible for the proper maintenance of complete and up to date supporting documents for all credit card charges.
• Handle charge back issues with credit card companies such as A/E, Visa, etc.
• Coordinate with the banks for credit draft capture issues.
• Prepare month-end reconciliation for all credit card accounts.
• Post all daily transactions to the city ledger account.
• Ensure the proper and correct balancing of the city ledger account.
• Ensure that all city ledger charges reconcile with the Income Audit daily report and that all supporting documents are filed.
• Prepare preformed invoices as required by Sales / Banquet or Front Office as requested by the client.
• Post payment received to apply in city ledger account.
• Prepare billing statements to all city ledger accounts in accordance with billing schedule or as required. All billing / statements / invoices must be reviewed by the Credit Manager before this is mailed out to clients.
• Responsible for the proper maintenance of complete and up to date supporting documents for all city ledgers.

Receiving

• Ensure that all merchandise entering the storerooms have proper documentation (delivery dockets, purchase orders, etc.).
• Ensure that all merchandise is examined for both quality and quantity against approved PO.
• Ensure that merchandise is forwarded to either the storerooms or in the case of direct orders, to the department concerned.
• Properly document and account for all outgoing merchandise with gate pass from Property Management.
• Check incoming goods expiry dates to ensure that it is within acceptable limits of the hotel.
• Ensure the imported items are provided legally with proper certificate provided by the government.
• Prepare receiving logs and daily receiving record summaries.
• Check that supplier tax invoices are correct according to purchase order and items supplied.
• Follow up on any discrepancies relating to quality and / or quantity (including weight) of goods received.
• Ensure that only goods ordered and approved are received.
• Assist in the periodic operating equipment stock taking.
• Maintain adequate control on all inward and outward goods into the loading dock and storerooms.
• Assist in the monthly stock-take process.
• Maintain good relations with all hotel departments.
• Strong knowledge of Excel, Microsoft Word and the hotel inventory / purchasing software.
• Ensure that all documentation (purchase orders, invoices, delivery dockets, etc.) is forwarded to Accounts Payable on a timely basis.
• Assist in the preparation of month end reports and other ad hoc reports that may be required from time to time.
• Maintain vigilance in ensuring the security of the loading dock and all storage areas.
• Familiarize with all emergency procedures.
• Maintain an adequate and up to date filing system.

Others

• Flexible in relation to working hours, especially during month end.
• Handle all requests and enquiries in a timely, efficient and friendly manner.
• Minimize the risks of accidents and workers compensation costs by ensuring the correct work practices are used and that the area is safe from hazards.
• Perform any additional tasks assigned to ensure that the department functions smoothly.
• The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment.

What are we looking for?

An Assistant Manager-Finance serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• University Commerce degree in Accounting and Management preferred.
• Professional accounting qualification.
• At least 2 years of working experience in the hotel industry or higher in other hospitality industries.
• Computer knowledge.
• Must be trustworthy and of high integrity.
• Understand local labor laws and regulations.
• Good attitude cooperating with related departments
• Fluent in written and spoken English to meet business needs.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!