Job Description

• Helps develop marketing campaigns to promote a product, service or idea. Have diverse roles that include planning, advertising, public relations, event organizing, product development, booklet/flyers distribution, sponsorship and research. Requires a person who is competent, fast and has brilliant ideas.
• Helps customers make choices by building customer confidence, offering suggestions and opinions.
• Always be attentive in participating in training sessionsheld by the company or outside the company to learn about products and customer service to provide better service to customers.
• Possess high skills in problem solving, negotiation, persuasion, critical thinking and analytical skills.
• Record each sale by updating customer profile records.
• Receive any payment from customers in the form of cheque, cash and credit card before being taken to the payment counter.
• Ensure that customers are informed in advance about the products purchased i.e. the importance, benefits, benefits, potential and duration of the product.
• Record / update inventory and ensure that the goods are in stock if there is demand.
• Making the promotion of the company\'s goods.
• Ensure that standards for quality, customer service and health and safety are adhered to.
• Ensure that the goods sold reach the sales target.
• Ability to work on a flexible schedule, including night hours, weekends and holidays.

Responsibilities

• Responsible for selling products or services or to raise awareness of issues that affect the public.
• Responsible for providing general information about the products and services provided by the company to new customers or existing customers.
• Responsible for collecting/ storing personal information from customers whether new or old customers such as their addresses, phone numbers, emails and means of payment in secure and confidential storage.
• Responsible for handling the customer\'s request whether IT is a cancellation of the product if there is a malfunction and replacing a new product.
• Responsible for encouraging customers to purchase additional goods/ products by upgrading services in customer service.
• Responsible for informing customers about sales i.e. there is a discount of (%) or is holding a special promotion.
• Responsible for resolving any customer complaints and informing customers that their complaints will be taken into account and informed to the management.
• Responsible for informing customers by recommending follow-up actions for solutions when the product is not working/damaged.
• Welcome the arrival of customers with affectionate greetings and facial expressions and offer them help.
• Guide customers by escorting them to shelves and counters as well as suggesting items.
• Connect and network with various stakeholders including customers, friends, suppliers and organizational partners.
• Communicate with target customers and take care of customer relationships.
• Planning advertising from advertising sources in local newspapers,radio and tv depends on the organization and campaign.
• Take care of the expenditure of marketing materials, including minutes, posters, news letters, e-letters, news and DVD.
• Connect with designers and printers.
• Advocate photography.
• Maintain and update the subscriber\'s data profile.
• Conduct and attend events such as conferences, seminars, events, trainings and exhibitions.
• Find new resources and get sponsorship.
• Conduct market research, for example by using customer questionnaires and focused groups.
• Develop, marketing plans and strategies.
• Getting a financial budget.
• Evaluate marketing campaigns.
• Monitoring activities of competitors.

Benefits

Bonus to achieve the selling targetOTFull attendance bonusSeminars/Courses/Classes are provided.Trial period 3-6 months.contribution kwsp/socso

Additional Benefits

• Company Trip
• Training Provided
• Commission Payment
• High Basic Salary

Ricebowl