Job Description

Key Responsibilities

Operations & Sales:

Direct daily operations, monitor sales performance against targets, analyze sales data, and implement strategies to increase revenue.

Staff Management:

Hire, train, and develop store staff; conduct performance reviews and coaching; create work schedules; and lead and motivate the team to achieve goals.

Inventory Management:

Oversee inventory levels, manage product ordering, receive shipments, and conduct regular inventory counts.

Customer Service:

Ensure a positive customer experience by resolving complaints, training staff on product knowledge and service standards, and monitoring customer feedback.

Compliance:

Ensure the store adheres to company policies, industry regulations, and safety standards.

Merchandising:

Oversee visual merchandising and store layout to enhance the shopping experience.
Required Skills

Leadership:

Ability to lead, motivate, and develop a retail team.

Analytical Skills:

Proficiency in analyzing sales data and trends to identify opportunities and improve performance.

Customer Service:

Strong interpersonal skills to provide excellent service and resolve issues.

Organizational Skills:

Excellent ability to manage multiple tasks, inventory, and daily operations efficiently.

Compliance:

Ensure the store adheres to company policies, industry regulations, and safety standards.
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??? RM5,000.00?RM7,000.00??? ?

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Mandarin (??)
Work Location: ????