Job Description

Description

Primary Objective:

• Solicit and promote sales of Personal Financing (PF) product to achieve business KPIs
• Deliver superior customer experience.
• Assist Sales Manager in guiding Sales Consultant on credit related matter
• Assist Sales Manager in follow up issues post approval

Key Responsibilities:

Sales

• Solici and promote sales of PF products
• Achieve inidividual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Cross selling of other retail banking such as ASB, PF-i, Credit Cards and etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.

Requirements

Bachelor Degree - Any field.

• Minimum 2 years experience in sales and management.
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriented
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community

• Good written and verbal communication skills (local knowledge and dialect is a plus)
• Basic understanding of sales operation & banking products
• Basic computer skills

Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

RHB Bank