Associate Clinical Manager (dialysis & Critical Care)

Petaling Jaya, Malaysia

Job Description


Role Summary: Reporting to Associate Director, Peritoneal Dialysis & Critical Care - the function of this role is to provide clinical leadership and governance to clinical team while driving quality improvement initiatives. To achieve this, you will work in a matrix environment where you will need to collaborate with multiple stakeholders within the organization, to ensure all services provided to patients & customers are of the highest quality. Working closely with FME regional team (Emerging Asia & Asia Pacific), you will develop modules and deliver training programs to internal clinical staff and customers, to build their clinical competency and ensuring safe and effective application of Fresenius Medical Care products. In addition, you will assist in the preparation/ management of project timelines & support FME business requirements. Due to the nature of business in the country, travelling will be required. Accountabilities:

  • Provide clinical strategy to position FME as the preferred partner by customers in the country
  • An individual contributor, to work closely with Area Heads, to define clinical KPIs for the clinical team and review the activities & deliverables on regular basis.
    To periodically train the clinical staff to build their clinical competency and review regularly.
  • Engagement with Key Opinion Leaders (KOL) regularly to provide clinical activities update and to promotes our products & services.
  • To provide mentorship & guidance to clinical staff to maintain an engaged and productive workforce through effective partnering with Area Heads
  • To work with Business Manager in ensuring effective delivery of education programs & provision of clinical and product training to patients/customers in hospitals or at patient\xe2\x80\x99s home.
  • To work with Business Manager in ensuring high-quality home visits & patient trainings are conducted at patient\xe2\x80\x99s home or hospitals to ensure adequate follow up of their condition and therapy application.
  • Technically proficient in the specific department and knowledge of industry practice and business principles. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
  • Responsible for supporting and driving FME quality standards through meeting all ESRD regulatory requirements and the practice of Quality Assessment and Improvement (QAI), including use of QAI tools.
  • Responsible for addressing and acting on adverse events and action thresholds.
  • Accountable for compliance with all applicable federal, state and local laws and regulations.
  • Ensures all FME Clinical Quality policies and procedures are communicated to and implemented by the staff.
  • Maintains integrity of patient and other FME administrative records.
  • Complies with all data collections and auditing activities.
  • An individual contributor with significant project/process responsibilities. Program or project responsibility generally within the function.
  • Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Interprets and recommends change to policies and establishes procedures that effect the organization.
  • Participates and presents at meetings with internal and external representatives.
  • Often leading a cooperative effort among members of a project team.
  • Acts as an advisor to clinical team to meet schedules and/or resolve technical problems.
  • Provides technical guidance for automated peritoneal dialysis machines.
  • Acts as a resource for the Clinical Executive to address patient concerns and questions.
  • Maintains current knowledge regarding FME benefits, Human Resources policies, procedures, and processes, and acts as a resource to facility staff.
  • Provides counselling for all clinical staff members at regular intervals offering support and encouraging professional growth.
  • Performs other related duties as assigned.
Requirements:
  • 6 \xe2\x80\x93 8 years\xe2\x80\x99 related experience or an equivalent combination of education and experience.
  • 3+ years\xe2\x80\x99 supervisory or project/program management experience preferred.
  • Minimum of 1 year experience in clinical nursing/peritoneal dialysis is required. Experience in Peritoneal Dialysis is preferred.
  • Available to provide on-call coverage when necessary.
  • Willing to travel.
  • Have own transport.


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Job Detail

  • Job Id
    JD994695
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Malaysia
  • Education
    Not mentioned