Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Associate Director Training Academy



What is the opportunity?

RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 5 countries across three geographical time zones. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Data Service Delivery; Entitlements \xe2\x80\x93 income and corporate actions, Treasury Market Services, Private Capital Services, Client Invoicing and Reconciliations.

The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our \xe2\x80\x98centres of excellence\xe2\x80\x99 and to implement/leverage standard processes globally.

What will you do?

Leads

• Develop and deliver high quality, interactive programs ranging from technical software training to daily workflow processes
• Produces training schedules, classroom agenda and determines course content;
• Assess the need of training depending on new regulations, procedures or processes;

Supports

• Building and maintaining a network of external partners via professional associations and vendors in areas of expertise to support the development of learning solutions.
• Sharing best practices and remains current on emerging industry trends.
• Participate in new business initiatives as a project team member in \xe2\x80\x9ctraining advisory\xe2\x80\x9d role and resource

• Collaborates with Learning and Development team members to ensure consistent application of existing processes and best practices to promote learning efficiency and effectiveness; proactively recommends changes or future practices; looks for opportunities for continuous improvement for all activities and processes.
• Demonstrates commitment to teamwork by developing and maintaining strong relationships with business partners and team members collaborating with colleagues across the organization.

What do you need to succeed?

Must-have

• 10-15 Years Investment, Portfolio, Managing Training / L&D Programs, Trainer (conducting and developing materials)
• Extensive experience in the Financial industry with good business acumen, in which includes sound technical knowledge/experience in the Securities Services industry which typically encompass the Custody, Transfer Agency, Fund/Trust Services, Reconciliations, Entitlements, Cash Processing and etc.
• Experienced in managing training or L&D programs
• Experienced in stakeholder management
• Experienced in conducting training and developing training materials

Nice-to-have

University Degree and/or relevant professional training

What\xe2\x80\x99s in it for you

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Job Summary

Address: Cyberjaya, Selangor, Malaysia

City: MYS-SELANGOR-CYBERJAYA

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: Investor and Treasury Services

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-01-16-08:00

Application Deadline: 2023-01-31-08:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Royal Bank of Canada