Reporting to the Group Financial Controller, the Assistant Manager will lead control testing, audit coordination, and remediation tracking. Oversee quarterly risk reporting and facilitate risk workshops. Manage insurance operations and broker relationships across SEA. Champion governance and compliance initiatives.
RESPONSIBILITIES:
Internal Controls & Audit Support
Oversee control testing (Control Self-Assessments, ITGC, Entity Level Controls) and ensure timely remediation
Lead internal/external audit coordination, including documentation and walkthroughs
Respond to fraud, cybersecurity, and compliance inquiries with strategic insight
Maintain and enhance SOPs and process documentation
Enterprise Risk Management
Design and facilitate annual risk surveys and bowtie analysis workshops
Monitor top risks and mitigation progress across entities
Prepare quarterly risk dashboards for regional and global GRC committees
Engage risk owners to ensure accountability and resolution
Insurance Operations
Manage insurance policies and claims across SEA
Serve as primary liaison with brokers and internal stakeholders
Coordinate renewals (PDBI, D&O, Marine Cargo, etc.) and ensure coverage alignment
Review contracts for insurance clauses and risk exposure
Governance & Compliance
Support sustainability reporting, data retention reviews, and ISO audits
Drive process improvement workshops and control enhancements
Assist in training coordination as L&D Chairperson (optional)
QUALIFICATIONS:
Minimum of 6 years of experience in audit, risk, or finance operations
Ideally with experience working in one of the big four audit firms and has regional exposure
Professional qualification (CIA, CPA, ACA, ACCA or equivalent)
Strong analytical and documentation skills; experience with SQL, data analytics, and visualization tools
Deep understanding of COSO/ERM frameworks and control environments
Proven ability to lead across entities and functions with minimal supervision
Excellent stakeholder management and communication skills
Prior experience in insurance coordination highly desirable
Familiarity with SAP, OneStream, and GRC tools preferred
Wonder how it's like to build your career with ZALORA? Inspired by employees, we believe you'll be in for:
An exciting platform to make your success story
Have the utmost care for your mental and physical wellbeing
Flexibility weaved into your lifestyle
A seamless work environment with a friendly & team-fueled culture
Career growth aligned to your professional and personal needs and goals
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The ZALORA Story
ZALORA is Asia's leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region's pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.
Consent Disclaimer
By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA's systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA's recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.
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