Shenzhen Colibri Technologies Co., Ltd., established in 2001, specializes in cross-industry automation technology for advanced manufacturing. As a leading provider of automation solutions, Colibri focuses on R&D, design, production, sales, and technical services for automation equipment and precision parts.
Their products, including automated test and assembly machines, serve industries such as mobile terminals, new energy, automotive, hard disk drives, and medical devices. Colibri maintains strong partnerships with top global brands and continues to innovate in advancing intelligent manufacturing.
JOB DESCRIPTION
An established company in the automation industry is seeking a dedicated and technically proficient
Automation Systems Engineer (Technical Support)
to join their team.
This role involves providing technical support to clients, designing customized automation solutions, and collaborating with internal engineering teams to deliver high-quality automation systems.
The successful candidate must be open to international assignments and will undergo an initial
3 to 6 months training in China (subject to approval)
to gain hands-on experience with the company's automation systems and processes.
KEY RESPONSIBILITIES
Provide prompt technical support to customers both remotely and on-site, ensuring timely resolution of automation system issues.
Collaborate with customers to gather requirements and design tailored automation solutions that align with their needs.
Conduct feasibility studies, assess technical specifications, and recommend improvements or modifications to existing systems.
Prepare comprehensive technical documentation, including user manuals, installation guides, and troubleshooting procedures.
Perform testing, debugging, and validation of automation systems to ensure optimal performance and reliability.
Work closely with internal departments such as software, electrical engineering, and project management to ensure smooth project execution.
Stay current with emerging automation technologies, industry developments, and best practices to support continuous improvement initiatives.
JOB REQUIREMENTS
Education:
Bachelor's Degree in Mechanical Engineering, Automation Engineering, or a related discipline.
Experience:
Prior experience in technical support and system design within the automation industry.
Open to frequent international travel for client site visits and system deployments.
Technical & Soft Skills:
Strong knowledge of automation systems, including PLCs, HMIs, SCADA, motion control, and industrial robotics.
Proficient in CAD software (e.g., AutoCAD, SolidWorks) for automation design.
Strong analytical and troubleshooting skills for resolving complex technical issues.
Excellent communication and interpersonal skills to liaise effectively with customers and cross-functional teams.
Ability to manage multiple tasks and projects efficiently.
Proficient in English (spoken and written); Mandarin language proficiency is an added advantage.
Job Type: Full-time
Pay: RM5,000.00 - RM8,000.00 per month
Benefits:
Opportunities for promotion
Professional development
Work Location: In person
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