Job Description

Main Purpose of the Job:

• To provide customer service to a high standard by maintaining all the policies developed and set by the company.
• To support all team members in the company by liasing on all customer matters to a level of excellence agreed with Harley-Davidson.
• To carry out mechanical and electrical repair, service work, efficiently and safely completing repair work to the manufacturer\xe2\x80\x99s standards and customer\xe2\x80\x99s satisfaction.
• To participate in the marketing of the Service Department through effective promotions and customer contact to enhance the reputation of the dealership and Harley-Davidson.
• To participate in the achievement of Retail, Internal, Trade and Warranty labour sales volume, and productive efficiency to planned targets.
• To identify/find additional service work and report to the Service Manager in order to assist the department reach its financial targets.

Team Work Standards: To work as part of the wider company team and individual teams maintaining at all times support to all other staff and departments as required by management Physical Demands:

• The noise level in the work environment is usually loud.
• Occasionally required to bend, stoop, crouch, reach, and handle tools.
• Occasionally requires the ability to lift 40 pounds of material.
• Occasionally requires the ability to balance and push an 800\xe2\x88\x80 lb. motorcycle.

Working Conditions:

• Frequently works near moving mechanical parts.
• Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials.
• Commonly found in a motorcycle Service Department.
• Occasionally, exposed to exhaust fumes or other airborne particles.

Job Types: Full-time, Fresh graduate Salary: RM2,000.00 - RM3,500.00 per month Benefits:

• Maternity leave
• Parental leave

Schedule:

• Weekend jobs

Supplemental pay types:

• Commission pay
• Performance bonus

Ability to commute/relocate:

• Perai: Reliably commute or planning to relocate before starting work (Preferred)