Bank Customer Service [permanent | Basic Up To 4k | Shift Basis | 3mins To Lrt]
Kuala Lumpur, M14, MY, Malaysia
Job Description
Handle customer inquiries & complaints regarding banking product via
phone call and email.
Ensure highest standard of service delivery on personalized phone services to customers. Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintain database.Additional Info:
Earliest shift start at 6am, latest shift end by 3am*
9.5 hours per shift including 1 hour break (additional 0.5 hours comfort break)Rest 2 days (Off day may be split) 1 month classroom training (Mon - Fri, 9am - 6.30pm) Mandatory attendance*
Benefits:
PERMANENT
21 days Annual Leave
14 days Medical Leave
Quarterly KPI Incentives (up to RM2,000)
RM500 Bonus upon confirmation (One time off)
RM25 per day ? Transport Allowance (start anytime before 7am / end after 12am)
RM350 Fixed Shift Allowance/ up to RM900 if night shift
OT claimable
Double Pay on Public Holiday
Medical & Insurance coverage (including Immediate Family)
Dental & Optical RM400 per annum
Yearly Performance Bonus and Salary Review in March
Job Type: Permanent
Pay: RM3,200.00 - RM4,800.00 per month
Work Location: On the road
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Job Detail
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Job IdJD1287391
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned