Basic Rm 3,000 Cantonese Mandarin Customer Service Executive For Travel Platform @ Pj

Ara Damansara, Selangor, Malaysia

Job Description


Requirements:

  • Applicants with SPM qualification or fresh graduates are welcomed.
  • Proficient in Cantonese, Mandarin and English (Speak, Read, Type)
  • Have no issue to work on 24 hours\xe2\x80\x99 rotational shift with 5 working days (9 hours per shift including 1-hour break time.
  • Applicants are to be based in office at Petaling Jaya.
  • Able to join on 28 February or 27 March 2024
Benefits
  • Monthly salary: Basic RM 3000 + up to RM 300 KPI allowance + up to RM 500 night shift allowance.
  • Other benefits: EPF + SOCSO, 12 days Annual Leaves, 14 days Medical Leaves
  • Opportunities for career advancement within the company
  • Free shuttle van service is provided from LRT Station.
  • 1 month of training with basic salary will be provided
Scopes:
  • Able to handle all inbound calls from customers about the company\xe2\x80\x99s product and services
  • Help customer resolves any issues or complaints regarding the company\xe2\x80\x99s product and services with high level of customer service
  • Assist the customers in solving their problems to ensure customer\xe2\x80\x99s satisfaction with providing professional customer support
  • Provide feedback on efficiency of whole customer support experience to manager and relevant departments
Experience Required: Min 0 Year/s

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Job Detail

  • Job Id
    JD1019537
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3000 - 3800 per month
  • Employment Status
    Permanent
  • Job Location
    Ara Damansara, Selangor, Malaysia
  • Education
    Not mentioned