Job Description

To be presented at the Porter work station which located at the lobby area and be in the lobby area to be ready to greet, assist guests, to welcome guest /visitors by open the glass doors at all times. To standby at the lobby for any VVIP, VIP arrivals. To ensure all signage are ready for the next 3days events and on the day itself. Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner. To ensure all parcels are recording properly in parcel books Tag baggage it and return the identification slips (baggage tag) to guests. Assists guests with luggage to the front desk. Escorts guests to room, placing luggage in room assigned by front desk and short brief to guests of ALL room amenities, equipment and operating functions To ensure every effort is made to meet guest needs, with all comments and complaints being auctioned following procedures laid down by the Hotel and Company policies and procedures. To develop a local knowledge of the surrounding areas so as to be competent enough to recommend places of interest and to dine. To undertake daily checks of the front of the hotel (FO) for litter and debris and to clean as appropriate. To undertake regular cleaning of the door glass and associated door furniture to ensure the best possible presentation to guests
Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM1,750.00 per month

Benefits:

Free parking Meal provided Opportunities for promotion Professional development
Work Location: In person