Job Description

:

• Lead & Drive as Core development functional lead domain based on assignments with joint governance of Project Management until operational, this include requirement gathering, integration specification development, test cases and quality control.
• Manage end to end as Core development Functional Domain lead In application management accountability, oversee service delivery from Managed Services Partner to ensure stability, effective, efficient, availability, timely and quality of IT Services within your responsibility and ensure timeline compliance.
• Work closely with Solution Architect and other platform owners on product roadmap and provide recommendation and advice for solution design.
• Ensure design and operational readiness best practices are implemented for application or solution built.
• Work hand in hand with various stakeholders (PD, Marketing, Finance, Infra Team, Application interfaces and etc) and Managed Services Partner to realise business ambitions and goals.
• To lead/participate in various group initiatives such as project, OE, benchmarking and etc.
• Responsible to authorise, approve and govern solution implementation and manage its lifecyle.
• 24x7 Escalation OnCall, Lead and Drive development coding and bugs fixing to ensure critical incidents and post project deployment escalation is being attended promptly for quick service recovery and follow through any service issues with Root Cause Analysis until problem is permanently fixed.
• Proactive open item/issues handling permanently and prevent faults in the critical projects interface systems from any service interruptions in a timely and efficient manner.
• End to end demand management and all release changes on the production system such as any service request, new change and configuration is tested in test environment and have gone thru proper CAB approval and operationally ready before deploying in the production system and changes are carried out timeline and accurately by implementing proper quality control process and procedure.
• Work with IT & Security policies, procedures and process governance towards the Managed Services Provider to ensure compliance while ensuring the operation and maintenance is handled, efficiently without any incidences or repetition of incidences.
• Continuously drive service improvement for project processes, procedures and controls for Effective and Efficient deployment, and ensure the teams to comply with standards, guidelines and best practices.
• Continuously instill the exploration mindset to drive transformation and IT Capability Uplift jointly with Manage Service Provider.

Requirement

• Minimum 1 to 5 years working experience in the related field is required for this position.
• Strong knowledge in application coding, deployment development (integration, configuration, production migration activity, etc) particularly PHP, RPA, Java, Python, Shell scripting and related to relevant tools fields.
• Understand and comply with the company Standard Operating Procedures & Policies.
• Candidate must possess at least a Degree holder in EE, Telecommunication or Computer Science.
• Good communication, presentation and report writing skills.
• Project management experience would be mandatory.
• Have a customer mindset i.e. able to think and react in ways that will be beneficial or cause least disruption to our customers.
• Able to make sure resources are always available within team to react to any issue at hand, and must have the foresight in anticipating this.
• Has solid experience in managing ISIT Infrastructure.
• Have good service level and customer experience, whilst having the ability to anticipate and mitigate problems.
• Technology Acumen: Understanding how the technical infrastructure supports the business.
• Strong track record of technology delivery.
• Demonstrated success in creating a delivery organization using relevant tools and processes.
• Good understanding of maintenance methods and processes.
• Proven leadership and management skills.
• Strong Leadership/ Team Building/ Decision Making attribute.

Job Type: Contract
Contract length: 12 months Salary: RM2,800.00 - RM4,500.00 per month Benefits:

• Health insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay

Experience:

• Java: 1 year (Required)