Job Description

Salary offered: RM3,000 - RM3,200 per monthContract duration: 12 months contract under PERSOLKELLY Malaysia (Project basis - can renew the contract)Location: * Pavilion Bukit Bintang, Kuala LumpurWorking Hours: 5 days work per week, 8 hours per day, schedule & shift subject to store requirement (Morning / Mid / Afternoon shift)As an Ambassador of the Maison, he/she is responsible for the welcoming and greeting of the clients. He/she ensures a smooth flow of clients in the boutique and manages appointments and waiting time.Main accountabilities1. Client WelcomingUpholds the brand image by maintaining professional demeanor at all times
Provides a consistent excellent client experience by providing the highest degree of courtesy and professionalismWelcomes and greets the client upon arrival in the boutique and/or boutique areaThanks clients upon departure2. Waiting Time ManagementInforms clients about the approximate waiting time, or, when applicable, manages the waiting time using the available tool/applicationAllocates the clients to an available Sales Associate using the available tool/application.Provides information on stock (availability, pricing) and storytelling about the Maison and the boutiqueWith client\'s consent, collects client data as a first phase discoveryMakes a boutique discovery for all clients that wish to when circumstances permit3. Client Flow & OrientationAnswers client questions and/or assesses clients\' needs in regards to orientationAssures prompt and positive actions on client questions, requests, concerns, suggestions, and complaints.Directs the client to the appropriate representative according to the appointment time slotEnsures the client flow is smooth within the boutiqueRequirements:

• High school or equivalent qualification
• Working experience in retail/fashion/apparel or experience in customer service & selling Customer-oriented and enjoy interacting with customers.
• Good team player, proactive and willing to learn attitude
• Able to work in a fast-paced environment and handle multiple tasks simultaneously.
• Good communication skills in English and the ability to converse in other languages will be an added advantage. Preferably someone can speak in Mandarin as need to assist Chinese customer.

Candidate MUST BE able to work during through whole contract period. *Please note that this is not permanent role, this for project basis position.Kindly send your updated resume and put subject as "Application for (Job Position Title)".
Interested candidates may submit the application to or Whatsapp (012-2092792)Reference Number:Contact Details:Azril_Zubir@persolkelly.comProfession:Sales and Marketing
OthersCompany:PERSOLKELLY MalaysiaDate Posted:30/08/2024 12:14:00 PM

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