Job Description

Responsibilities: Active participation in opportunity discovery and sales strategy session Scoping and managing workshops & proof of concept Product positioning against competitive solutions Managing and addressing queries of proposed solutions. Responsible to attend tender, and engaged with customers on technical discussion including clarification in RFI/RFP Responsible for functional/business requirements gathering and analysis during delivery phase. Work closely with customer to come out with product roadmap. Map business requirements to baseline functionalities, perform gap analysis and provide solution for customer\'s business requirements. Active participation along with solution/technical team in the activities involving functional design, technical design, configuration analysis, support test strategy/plan/process and training plan. Ability to review project deliverables for completeness, quality, and compliance with established project standard. Mentoring & Provides business & technical sales support to Presales Team Members. Requirements: Bachelor\'s Degree or above in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent. Familiar with Telecommunication BSS E2E Architecture & Business Processes including knowledge of Digital Economy Minimum 3 years in IT/Communication and Telecommunication (CT) working experience. Minimum 3 years working experience in consulting role in CRM/Billing/IN/Call Center/BI/SAP. Candidate with telecom experience is preferred. Must have a very good knowledge of Telco CRM or Billing products as well as clear understanding of the Business Support System of the telecommunication industry. Good understand in TMForum (eTOM), TOGAF. Experience in at least 2 Telco CRM or Billing Project life cycles. Skills needed include business requirements gathering and analysis and good understand of CRM or Billing features. Excellent interpersonal written and verbal communication skills, presentation skills, negotiation skills and interact internally/externally involving people with diversified cultural backgrounds. Good command in English. Proficiency in Mandarin is a plus. Willing to travel frequently (50%-70%).

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