What this job involves
Leading on-site operations
Are you an expert in meeting client\xe2\x80\x99s needs? Working with a team, you\xe2\x80\x99ll oversee the day-to-day client activities for the assigned property. You\xe2\x80\x99ll also implement building procedures and performance measures\xe2\x80\x94and ensure that they are maintained at all times. Likewise, you\xe2\x80\x99ll boost on-site operations by promoting best practices and creating better processes
Keeping a tab on the essential details
Achieving a balance between seeing the big picture and attending to details is top of your mind. To deliver high-quality property management services, you\xe2\x80\x99ll ensure your team has relevant and up-to-date skills. To keep finances on track, you\xe2\x80\x99ll monitor and create budget plans and management reports based on business objectives. Part of your responsibilities is also being our liaison officer who takes charge of our major programmes on-site and coordinates with the relevant parties.
Winning our clients\xe2\x80\x99 trust
As the Building Manager, you\xe2\x80\x99ll be working frequently with clients, so you\xe2\x80\x99ll need to build strong relationships with them. Likewise, you\xe2\x80\x99ll need to be proactive and engaging; and make sure that the clients\xe2\x80\x99 expectations are met each and every time. You will also be the go-to person for any property-related concerns.
Driving excellent daily operations
As the person in charge, you\xe2\x80\x99ll manage the site\xe2\x80\x99s daily activities and ensure that all essential operational processes are followed. You\xe2\x80\x99ll also see to it that both the building\xe2\x80\x99s interior and exterior are well-maintained. You\xe2\x80\x99ll do this by performing regular site inspections and conducting fire and other evacuations as scheduled in accordance with the health and safety requirements.
Promoting client satisfaction
Are you keen on keeping clients happy? In this role, you\xe2\x80\x99ll build and maintain positive tenant relationships by providing excellent customer services that follow key performance indicators agreed by the client and the company. You\xe2\x80\x99ll also handle client/tenant queries, attend meetings and coordinate with the local authorities as required.
Promoting teamwork across the board
At JLL, we strongly believe that teamwork is the secret behind every successful company. Do you share our thoughts? If so, then you are what we\xe2\x80\x99re looking for. In this role, you will support our people\xe2\x80\x99s growth and development through effective training and coaching sessions. Likewise, you\xe2\x80\x99ll promote a culture that upholds the \xe2\x80\x98I am JLL\xe2\x80\x99 core behaviours and fosters teamwork, cooperation and performance excellence. Also part of your job is to ensure that the team is constantly motivated, and that trust and work ethics prevail among members.
Sound like you? To apply you need to be:
Organised and analytical
We\xe2\x80\x99re looking for a self-motivated and quick-thinking Building Manager who can solve problems using quantitative methods and holistic approaches. Likewise, we\xe2\x80\x99re on the lookout for well-organised leaders who plan tasks in advance and constantly stay ahead of deadlines.
A people person
Teamwork is the backbone of a company\xe2\x80\x99s success. As the person in charge, you will mentor, motivate and train team members, promoting a culture of camaraderie in the process. Your strong communication skills and excellent work ethics may also help you win the job.
Proficient and analytical
At JLL, we believe that proficiency is key to client satisfaction. That\xe2\x80\x99s why we want you to have a strong business, marketing and management background, and the ability to resolve problems effectively and efficiently. Likewise, we want you to work well in a fast-paced work environment using the most recent technology.
JLL Privacy Notice
JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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