The following is a list of duties as a Building Manager:
1. To review service contracts to ensure quality and cost efficiency.
2. To oversee the safety and security of the residents by implementing and monitoring security, fire prevention and other safety systems in order.
3. To monitor the service fee budgets and implement credit control.
4. To maintain close communication with committee members, residents, local authorities and government agencies.
5. To supervise and deal with service providers to ensure performance is up to a satisfactory level.
6. To resolve complaints, problems, and requests from residents within a reasonable deadline.
7. To organise committee meetings, general meetings, town hall, residents' meetings and others as required.
8. To supervise and lead site personnel, including technicians, security guards, and cleaners.
9. To prepare monthly management reports for submission to HQ or the building committee.
10. To conduct regular meetings (e.g., JMB/MC) and maintain good rapport with all stakeholders.
11. To always comply with the Strata Management Act 2013 (Act 757) in the process of carrying out duties.
12. To act on other job functions that may be assigned by the Management from time to time.
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